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Anonymously Rate Your Experience & Make Work BetterInstaMed employees are -8% more likely to recommend InstaMed as a great place to work
| 38% | Promoters |
|---|---|
| 16% | Passives |
| 46% | Detractors |
Working at InstaMed is rated highly by 15 employees, across various culture dimensions. InstaMed employees are most satisfied about Environment, Meetings, and Executive Team categories, putting InstaMed’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Philadelphia, PA. See below in detail how working at InstaMed was rated by employees.
Overall Company Culture at InstaMed is rated A-
Last updated months ago
InstaMed ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 14 InstaMed employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping InstaMed improve their work culture.
| Positive Reviews | 92% |
|---|---|
| Constructive Feedback | 8% |
What makes you most happy at work?Being part of the team
What do you like best about the leadership team?Seem to be open to suggestions
What do you like best about your company?Ability to grow and lead
What would you most like to see improved at your company?Bonus structure could be better.
InstaMed powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction.
Healthcare Payments Simplified
| Headquarter | 1880 John F Kennedy Boulevard, 12th Floor Philadelphia, PA 19103 United States of America |
|---|---|
| Website | www.instamed.com |
| Founding Date | 2004 |
| Tel | (866) INSTAMED |
| Company Status | Private |
InstaMed competitors include Eligible, CarePayment, and Change Healthcare. InstaMed ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how InstaMed compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
15 employees at InstaMed have reviewed InstaMed across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 15 InstaMed employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at InstaMed are generally satisfied with their total compensation at InstaMed, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at InstaMed are extremely happy with their team. 15 Participants grade the quality of their coworkers an A. The majority believe the meetings at InstaMed are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at InstaMed believe the environment at InstaMed is positive. Most Participants believe the pace of work at InstaMed is comfortably fast. About 67% of the employees at InstaMed work 8 hours or less.
Overall, the employees at InstaMed are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining InstaMed is that the company was somewhat prepared on their first day. InstaMed employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At InstaMed 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of InstaMed's KPIs and OKRs is essential for its success. Out of 2 InstaMed employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Bill’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Philadelphia, PA. Compared to InstaMed’s competitors, Bill Marvin ranks right above Change Healthcare CEO Neil De Crescenzo. Under Marvin’s leadership, InstaMed employee respondents are most happy about their Environment and the company’s Meetings. Perks And Benefits and Outlook are two areas, according to respondents, where InstaMed could stand to see real improvement.
The InstaMed Executive Team is rated an “A” and led by CEO Bill Marvin, Chief Technology Officer Chris Seib, and Senior Vice President of Product Jeff Lin
Bill Marvin CEO / President
Bill Marvin serves as the CEO / President of InstaMed.
Chris Seib Chief Technology Officer
Chris Seib serves as the Chief Technology Officer of InstaMed. Chris started at InstaMed in September of 2004. Chris... read more
Roy Wright Senior Vice President
Roy Wright serves as the Senior Vice President of InstaMed. Roy started at InstaMed in February of 2006. Roy currently... read more
Jon Neal Executive Vice President
Jon Neal serves as the Executive Vice President of InstaMed.
Aly Cunningham Senior Vice President Business Development
Aly Cunningham serves as the Senior Vice President Business Development of InstaMed. Aly started at InstaMed in April of... read more
John Jacobs Vice President Business Development
John Jacobs serves as the Vice President Business Development of InstaMed. John started at InstaMed in October of 2015.... read more
Ken MacNeal Chief Administrative Officer & Treasurer
Ken MacNeal serves as the Chief Administrative Officer & Treasurer of InstaMed. Ken started at InstaMed in July of 2005.... read more
How much do people at InstaMed get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at InstaMed is $118,387, or $56 per hour, while the estimated median salary is $133,034, or $63 per hour.
At InstaMed, the highest paid job is a General Counsel at $270,016 annually and the lowest is a CS Rep at $44,717 annually. Average InstaMed salaries by department include: Admin at $54,622, HR at $91,815, IT at $95,192, and Finance at $73,639. Half of InstaMed salaries are above $133,034.
9 employees at InstaMed rank their Compensation in the Top 35% of similar sized companies in the US (based on 28 ratings) while 8 employees at InstaMed rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $103k | $103k | 20th Percentile |
40th Percentile $132k | $132k | 40th Percentile |
60th Percentile $197k | $197k | 60th Percentile |
80th Percentile $263k | $263k | 80th Percentile |
100th Percentile $340k | $340k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at InstaMed across various culture dimensions.
InstaMed's PTO and Vacation policy typically gives 20-30 days off a year. InstaMed's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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What is InstaMed address?
InstaMed location is at 1880 John F Kennedy Boulevard, 12th Floor
Who is the CEO of InstaMed?
InstaMed CEO is Bill Marvin, their score by employees is 75
What is InstaMed eNPS?
The eNPS for InstaMed is -8
What is the salary for Customer Service Manager in InstaMed?
Customer Service Manager average salary in the US is 69k
What are the salaries in the Design in InstaMed?
The average salaries for Design in InstaMed is 91k