IntouchCX Employee Reviews
Out of 488 IntouchCX employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping IntouchCX improve their work culture. The Marketing team, with 96% positive reviews, reports the best experience at IntouchCX compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Listens to you advise you.
Caring, thoughtful, and hard working.
The Leadership Team always encorage and motivates us in both personal and professional life.
The understanding and flexibility we share as humans carries over into our work relationships, creating a sense of family.
Review from Marketing Dept
Support and team handling quality
What is the best part about your compensation package?
Overall approach between salary, equity, and flexibility
Thanks for your support team members
It balances long term commitments with performance (paid per performance and retention).
How considered they are based on our needs
The approach to ensuring it is fair.
What are some of the best things about your team?
Work together, super fun light hearted discussions combined with an intensity to succeed
My team is fantastic. We all help each other.
Everything is fine and calm
Team work. The understanding. No discrimination. All hands are on deck to get a problem solved no matter how small
the feeling of collaboration and knowing that even if you don't know something, someone on your team will have your back
Review from Marketing Dept
What is most positive about the culture and environment at your company?
The friendly and helpful people
My team is a shining example of diversity and inclusivity. We have individuals from over three continents who work together seamlessly, without any issues.
Review from Marketing Dept
You will not be micromanaged
Review from Customer Success Dept
We all have the same drive but respect our diverse perspective, functions and personalities.
Our ten things are thoughtful and on point.
What did you like most about the interview process?
Learning about the company culture, history and vibe
Could not reach anyone for questions
I had an opportunity to chat with multiple leaders in the company.
It was ok like any other company
Challenging and very sensible related to job
What makes you most happy at work?
The teamwork, collaboration, energy and focus
For me, it's the management, environment and the culture.
When I'm driving value and I'm recognized and appreciated for my hard work.
The people I get to work with
No pressure to get off a call very quickly. No script. I can be myself. I enjoy working at home.
What do you like best about your company?
the quality of work, the travel, the people
Review from Marketing Dept
Compensation package and facilities are the best
Review from HR Dept