IRS Employee Reviews
Out of 79 IRS employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping IRS improve their work culture. The Customer Support team, with 44% positive reviews, reports the best experience at IRS compared to all other departments at the company. The Finance team offered the most constructive feedback, with 100% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Acknowledging employees are human beings and not a faceless number.
Review from Customer Support Dept
firing people who don't belong there
Communication Skills letting people know what is going on
Review from Customer Support Dept
Caring about taxpayers would be nice.
Listening to the employees & trying to actually work with them
Review from Finance Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Worn is stressful and very important to not make mistakes
Review from Customer Support Dept
Employees get overworked for little pay, pay raise is not even a pay raise, benefits are terrible, worksite is unsafe and company won't fix what needs fixing instead they give employees the run-around or suggest to leave the job.
I feel the organization should take more of a share for healthcare costs. Also to grant more time for leave instead giving by seniority
Review from Customer Support Dept
pay raise every pay period
A living wage is needed.
What do your coworkers need to improve and how could you work together better?
Less hours and more paid time off
Review from Customer Support Dept
Getting managers & leaders that actually want to interact with employees and that actually want to be leaders.
wok what they are supposed to
They should not compare each other's work
Review from Finance Dept
My particular team is a group of extremely talented people. They work very hard and even on their own time.
Review from Customer Support Dept
What needs to change to make the company culture better?
change tax laws and eliminate electronic filing
Make the employees feel like they are appreciated
Review from Finance Dept
Too childish
Review from Finance Dept
What would you improve about your company's interview process?
hire the right people for a change
I would streamline and speed up the process.
What's going wrong and how can it be improved?
Being at work is stressful and it drains you.
Have effective tools to deal with customer problems. Allow more breaks and extend lunchtime to an hour
Review from Customer Support Dept
people need to care about their jobs
Gotta start with the tax code.
The IRS gets a bad rap because of taxes
What would you most like to see improved at your company?
There aren't any Outlook reviews of IRS yet.
Be the first to contribute a review.