Jack Henry & Associates Culture | Comparably
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Jack Henry & Associates Claimed Company
Jack Henry & Associates??is a provider of technology solutions and payment processing services primarily for the financial services industry. read more
EMPLOYEE
PARTICIPANTS
86
TOTAL
RATINGS
906

Jack Henry & Associates Company Culture

Jack Henry & Associates Culture

This score is derived from employee ratings & reviews
4.3/5
Jack Henry & Associates' Overall Culture is rated A-

Top Rated Culture Dimensions

Jack Henry & Associates CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Dave Foss Jack Henry & Associates' CEO
Dave Foss
77 /100

Diversity at Jack Henry & Associates

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Jack Henry & Associates have rated CEO Rating, Work Culture, and Leadership as the highest categories they have scored

Women at Jack Henry & Associates

Jack Henry & Associates eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

23

Jack Henry & Associates employees are 23% more likely to recommend Jack Henry & Associates as a great place to work

55%Promoters
13%Passives
32%Detractors

Working at Jack Henry & Associates

Working at Jack Henry & Associates is rated highly by 86 employees, across various culture dimensions. Jack Henry & Associates employees are most satisfied about CEO Rating, Executive Team, and Manager categories, putting Jack Henry & Associates’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Springfield, MO. See below in detail how working at Jack Henry & Associates was rated by employees.

Overall Company Culture at Jack Henry & Associates

A-

Overall Company Culture at Jack Henry & Associates is rated A-

Last updated months ago

Top
15%

Jack Henry & Associates ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 86 Employees

View Results
0
20
40
60
80
100
Operations
89
Operations89
Product
75
Product75
Engineering
47
Engineering47

Jack Henry & Associates Employee Reviews

Out of 70 Jack Henry & Associates employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Jack Henry & Associates improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From Jack Henry & Associates Employees

  • What makes you most happy at work?
    Being able to work at home and interact with my amazing colleagues.
  • What do you like best about the leadership team?
    Always there for support when you need it.
  • What do you like best about the leadership team?
    The leadership team is the best. They are always making sure their employees feel like their concerns are heard and being taken seriously.

Constructive Feedback From Jack Henry & Associates Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    A benefits program offering things so amazing. You'd never think about leaving.
  • What's going wrong and how can it be improved?
    I feel I'm being railroaded and again a whole lot of favoritism
  • What do your coworkers need to improve and how could you work together better?
    Working harder ,knowing they job this is a deadline job.

Jack Henry & Associates Company Information

Jack Henry & Associates Company Overview

Jack Henry & Associates??is a provider of technology solutions and payment processing services primarily for the financial services industry.

Jack Henry & Associates Mission, Vision & Values

Jack Henry & Associates Mission Statement

Our mission is to protect and increase the value of our stockholders' investment by providing quality solutions and industry-leading service to our customers.

Jack Henry & Associates Values

  • Passion for Customer Service
  • Relationships
  • Integrity
  • Drive for Results
  • Excellence
Headquarter663 W. Highway, 60 P.O. Box 807
Monett, MO 65708
United States of America
Websitewww.jackhenry.com
Founding Date1976
Company StatusPublic
StockJKHY

Jack Henry & Associates Competitors

Jack Henry & Associates competitors include Fiserv, FIS, and CheckAlt. Jack Henry & Associates ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Jack Henry & Associates compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Fiserv's Logo
    Fiserv
    4.6/5
  2. #2
    Jack Henry & Associates' Logo
    Jack Henry & Associates
    4.3/5
  3. #3
    FIS' Logo
    FIS
    3.7/5
  4. #4
    CheckAlt's Logo
    CheckAlt
    2.2/5
  • Culture Video

Jack Henry & Associates Employees

86 employees at Jack Henry & Associates have reviewed Jack Henry & Associates across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 86 Jack Henry & Associates employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Jack Henry & Associates are generally satisfied with their total compensation at Jack Henry & Associates, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Jack Henry & Associates are pleased with their team. 86 Participants grade the quality of their coworkers an A. The majority believe the meetings at Jack Henry & Associates are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Jack Henry & Associates believe the environment at Jack Henry & Associates is positive. Most Participants believe the pace of work at Jack Henry & Associates is comfortably fast. About 60% of the employees at Jack Henry & Associates work 8 hours or less.

Overall, the employees at Jack Henry & Associates are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Jack Henry & Associates employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Jack Henry & Associates report the work pace is comfortably fast
Work Pace
A Day in the Life
88% of Jack Henry & Associates employees look forward to interacting with their team every day
Coworkers
A Day in the Life
60% of Jack Henry & Associates employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
84% of Jack Henry & Associates employees call their work environment positive
Environment

Joining Jack Henry & Associates - Employee Onboarding

The prevailing opinion from Comparably users in Springfield, MO about their company is that it was very prepared on their first day. Springfield, MO employees concluded that their overall onboarding experience was positive. 62% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Jack Henry & Associates KPIs and OKRs

Employees’ understanding of Jack Henry & Associates' KPIs and OKRs is essential for its success. Out of 4 Jack Henry & Associates employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Jack Henry & Associates CEO & Leadership

Jack Henry & Associates CEO - Dave Foss

Dave Foss Jack Henry & Associates' CEO
77 /100

Dave’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Springfield, MO. Jack Henry & Associates’s CEO is highly regarded especially by employees in the Operations department, employees with Over 10 Years experience, and employees with the company for 5 to 10 Years. However, employees with the company for 1 to 2 Years, employees in the Engineering department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Jack Henry & Associates’s competitors, Dave Foss ranks right above FIS CEO Gary Norcross. Under Foss’s leadership, Jack Henry & Associates employee respondents are most happy about their Executive Team and the company’s Manager. Office Culture and Perks And Benefits are two areas, according to respondents, where Jack Henry & Associates could stand to see real improvement.

Jack Henry & Associates Leadership

The Jack Henry & Associates Executive Team is rated an “A” and led by CEO Dave Foss, CFO & Treasurer Kevin Williams, and VP & CTO Mark Forbis

  • Dave Foss  CEO / President

    Dave Foss CEO / President

    Dave Foss serves as the CEO / President of Jack Henry & Associates.

  • Kevin Williams CFO & Treasurer

    Mr. Kevin D. Williams has been the Chief Financial Officer and Treasurer of Jack Henry & Associates, Inc. since January... read more

  • Mark Forbis VP & CTO

    Mr. Mark S. Forbis has been the Chief Technology Officer and Vice President of Jack Henry & Associates Inc. since May... read more

  • John F. Prim Executive Chairman

    Mr. John F. Prim, also known as Jack, served as the Chief Executive Officer of Jack Henry & Associates Inc. a holding... read more

  • Russ Bernthal President of Profitstars

    Mr. Russ Bernthal has been the President of Profitstars at Jack Henry & Associates Inc., since July 1, 2014. Mr.... read more

  • Ted Bilke President of Symitar Group

    Mr. Ted Bilke has been President of Symitar Systems, Inc. since October 1, 2010. Mr. Bilke has been the President of... read more

  • Stacey E. Zengel President of the Jack Henry Banking Division

    Mr. Stacey E. Zengel has been the President of The Jack Henry Banking Division at Jack Henry & Associates Inc. since... read more

  • Mark Forbis EVP & CTO

    Mark Forbis serves as the EVP & CTO of Jack Henry & Associates. Mark started at Jack Henry & Associates in Jul of 2018.... read more

  • Ben Metz Sr Managing Director

    Ben Metz serves as the Sr Managing Director of Jack Henry & Associates. Ben started at Jack Henry & Associates in Apr of... read more

Jack Henry & Associates Salaries

How much does Jack Henry & Associates pay?

How much do people at Jack Henry & Associates get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jack Henry & Associates is $117,944, or $56 per hour, while the estimated median salary is $115,215, or $55 per hour.

At Jack Henry & Associates, the highest paid job is a Director of Sales at $220,123 annually and the lowest is a CS Rep at $46,744 annually. Average Jack Henry & Associates salaries by department include: Legal at $155,113, Marketing at $108,437, Business Development at $125,835, and Operations at $100,017. Half of Jack Henry & Associates salaries are above $115,215.

45 employees at Jack Henry & Associates rank their Compensation in the Top 25% of similar sized companies in the US (based on 132 ratings) while 40 employees at Jack Henry & Associates rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 43 ratings).

Salaries contributed from Jack Henry & Associates employees include job titles like Lead Engineer, Automation Engineer, Director of Product, and Senior Product Manager. Comparably data has a total of 10 salary records from Jack Henry & Associates employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$160k
$160k50th Percentile
67th Percentile
$215k
$215k67th Percentile
83rd Percentile
$261k
$261k83rd Percentile
100th Percentile
$272k
$272k100th Percentile
$117,944*
Average Compensation
$115,215*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Jack Henry & Associates Salaries by City

Jack Henry & Associates Salaries by Department

Explore Jack Henry & Associates Salaries

Diversity & Inclusion at Jack Henry & Associates

Diverse employees at Jack Henry & Associates score the company 76/100 across various culture categories, placing Jack Henry & Associates in the Top 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jack Henry & Associates across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 89/100
Department - Operations
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 47/100
Department - Engineering
Diverse Employees N/A/100

Jack Henry & Associates Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Jack Henry & Associates PTO

Jack Henry & Associates' PTO and Vacation policy typically gives 15-20 days off a year. Jack Henry & Associates' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo67%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Jack Henry & Associates Careers

Jack Henry & Associates Jobs

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H1B Visa

In 2019, Jack Henry & Associates applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Jack Henry & Associates Know You Want To Work There

Overview of Candidates Interested in Jack Henry & Associates on Comparably

Candidates By Department

Engineering
26%
IT
19%
All Industries
15%
Finance
11%
Design
7%
Other
22%

Candidates By Location

San Diego
11%
Dallas
7%
Charlotte
7%
Miami
7%
Fort Lauderdale
4%
Other
63%

Frequently Asked Questions regarding Jack Henry & Associates

What is Jack Henry & Associates address?

Jack Henry & Associates location is at 663 W. Highway, 60 P.O. Box 807

Who is the CEO of Jack Henry & Associates?

Jack Henry & Associates CEO is Dave Foss, their score by employees is 77

What is Jack Henry & Associates eNPS?

The eNPS for Jack Henry & Associates is 23

What is Jack Henry & Associates revenue?

Jack Henry & Associates revenue is $1B

What is the salary for Director of Marketing in Jack Henry & Associates?

Director of Marketing average salary in the US is 185k

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