Johnson Controls Employee Reviews
Out of 1038 Johnson Controls employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Johnson Controls improve their work culture. The HR team, with 93% positive reviews, reports the best experience at Johnson Controls compared to all other departments at the company. The Finance team offered the most constructive feedback, with 86% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Breaking down Silos and working as one team
Emotional intelligence Communicating with their people
Listen to your customers, too inward thinking
They should choose the right team leaders who really know our business well
Review from Finance Dept
Field personnel need to become managers
Why do you feel undervalued and what would make you feel better about your compensation?
Incentive plans consistently changing without knowledge.
Stock plan for all employees woukd be good. Bonuses for evrryone wojkd be good. A clear PTO plan would be good.
They are lowering sales team pay by over 50%
Sr. Management changed compensation plan for following FY by paying 22% of commissions owed. Answer: Pound sand, sue, or take a hike.
Review from Sales Dept
The recent changes to compensation plans have shown that JCI no longer values their sales employees.
What do your coworkers need to improve and how could you work together better?
Set an agenda, set expectations
True team collaboration focused on solving custom problems not internal agendas and corporate-centric thinking.
Co worlers are good - we are management is poor
More intellectual support, better management support
The KPIs should be better aligned across functions.
What needs to change to make the company culture better?
Taking ownership, making people responsible for bad decisions.
Accountability, folliw through and recognition when appropriate
Team work, respect, communication, clarity
Less people and more processes does not solve problems and is very bad for morale
More alignment with local markets from the c-suite
What would you improve about your company's interview process?
Clearer communication with candidates and with hiring managers so that candidates know exactly where they stand within the process.
Review from Sales Dept
Too many stakeholders. Multiple interviews and some are with people who are not relevant.
A formal interview including more team members, to give a better idea of work environment.
Review from Operations Dept
Cut down on the number of interviews.
Management can stop the hype with union benefits. No short term disability. Claim it's free insurance, they neglect to tell you it's horrible insurance. Any technician can work for another company and work two to three hours of OT to cover insurance cost. Two Eddie Waddels at Greenville, SC. Runaway
What's going wrong and how can it be improved?
Customers love the techs. Worst office personnel ever. No communication. Detached from their jobs working from home, no reprocussions, no accountability
The company has lost its vision, too big and too focused on money and greed. We are the highest priced and customers dont get the value. Now we are focused on selling things our customers dont need just to drive revenue. Just repulsive
High Turnover, Poor product development, Terrible billing, and very poor customer relationships. The attitude is employees can be replaced and customers owe us and need us more than we owe and need them. Vendors and contractors are treated with complete disdain and contempt.
They bad mouth them and don't give good service
More support needed for front liners to do their jobs to serve customers. Many reviews take time away from front liners but it does nothing to help them resolve issues.
What would you most like to see improved at your company?
Executive Leadership overhaul, starting from the top.
Review from Sales Dept
reduce the layers of management and focus on product quality
No force retirement..
Review from Marketing Dept
Compensation
Review from Operations Dept