Comparably Awards

Kohl's Claimed Company

Kohl’s Corporation (Kohl’s) operate family-oriented department stores that sell apparel, footwear and accessories read more

EMPLOYEE PARTICIPANTS: 1294

TOTAL RATINGS: 13650

CEO: Michelle Gass

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Kohl's Customer Support Department Culture

On Comparably 67 employees in Kohl's' Customer Support department have rated their company’s overall culture grade a C contributing a total of 1154 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at Kohl's for 1 to 2 Years. Customer Support employees rate the categories Environment, Team, and Office Culture the highest while rating Compensation, Perks And Benefits, and Professional Development the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 20% men and 80% women.

Environment

Top 15% This score puts Kohl's in the Top 15% of similar sized companies on Comparably

Environment Score at Kohl's is rated an A- by 60 employees.

Team

Top 30% This score puts Kohl's in the Top 30% of similar sized companies on Comparably

Team Score at Kohl's is rated a B by 64 employees.

Office Culture

Top 35% This score puts Kohl's in the Top 35% of similar sized companies on Comparably

Office Culture Score at Kohl's is rated a B by 3 employees.

Work Culture

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Work Culture Score at Kohl's is rated a C+ by 67 employees.

Manager

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Manager Score at Kohl's is rated a C+ by 62 employees.

Leadership

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Leadership Score at Kohl's is rated a C+ by 67 employees.

Gender

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Gender Score at Kohl's is rated a C+ by 54 employees.

Executive Team

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Executive Team Score at Kohl's is rated a C+ by 62 employees.

Meetings

Top 50% This score puts Kohl's in the Top 50% of similar sized companies on Comparably

Meetings Score at Kohl's is rated a C+ by 60 employees.

CEO Rating

Bottom 40% This score puts Kohl's in the Bottom 40% of similar sized companies on Comparably

CEO Rating at Kohl's is rated a C by 65 employees.

Diversity

Bottom 45% This score puts Kohl's in the Bottom 45% of similar sized companies on Comparably

Diversity Score at Kohl's is rated a C by 25 employees.

eNPS

Bottom 45% This score puts Kohl's in the Bottom 45% of similar sized companies on Comparably

eNPS at Kohl's is rated a C by 55 employees.

Outlook

Bottom 35% This score puts Kohl's in the Bottom 35% of similar sized companies on Comparably

Outlook Score at Kohl's is rated a C- by 61 employees.

Retention

Bottom 35% This score puts Kohl's in the Bottom 35% of similar sized companies on Comparably

Retention Score at Kohl's is rated a C- by 66 employees.

Happiness

Bottom 30% This score puts Kohl's in the Bottom 30% of similar sized companies on Comparably

Happiness Score at Kohl's is rated a C- by 62 employees.

Professional Development

Bottom 25% This score puts Kohl's in the Bottom 25% of similar sized companies on Comparably

Professional Development Score at Kohl's is rated a D+ by 7 employees.

Perks And Benefits

Bottom 20% This score puts Kohl's in the Bottom 20% of similar sized companies on Comparably

Perks And Benefits Score at Kohl's is rated a D by 61 employees.

Compensation

Bottom 20% This score puts Kohl's in the Bottom 20% of similar sized companies on Comparably

Compensation Score at Kohl's is rated a D by 61 employees.

Other Departments at Kohl's

Office Culture at Kohl's Locations

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