


Diverse employees at L.A. Care Health Plan have rated CEO Rating, Compensation, and Executive Team as the highest categories they have scored
Women at L.A. Care Health Plan have rated CEO Rating, Executive Team, and Environment as the highest categories they have scored
L.A. Care Health Plan employees are -16% more likely to recommend L.A. Care Health Plan as a great place to work
| 34% | Promoters |
|---|---|
| 16% | Passives |
| 50% | Detractors |
Working at L.A. Care Health Plan is rated below average by 47 employees, across various culture dimensions. L.A. Care Health Plan employees rate CEO Rating highest among all categories, and think that Meetings and Team have the most room for improvement, putting L.A. Care Health Plan’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Los Angeles. See below in detail how working at L.A. Care Health Plan was rated by employees.
Overall Company Culture at L.A. Care Health Plan is rated C
Last updated months ago
L.A. Care Health Plan ranks in the Bottom 45% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 42 L.A. Care Health Plan employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping L.A. Care Health Plan improve their work culture.
| Positive Reviews | 63% |
|---|---|
| Constructive Feedback | 37% |
What did you like most about the interview process?It was fast and the HR responded quickly
What is most positive about the culture and environment at your company?There are few coworkers who want to make a difference for vulnerable populations
What makes you most happy at work?Helping others makes me really happy and definitely fulfills me in a way that I've never been fulfilled with another job and makes me feel like there's no reason for me being hired at this company
What's going wrong and how can it be improved?The management hierarchy needs improvement. Their processes and procedures could be streamlined if they hired more people that have administrative management and organizational management skills
What's going wrong and how can it be improved?I don't deal with clients so have no opinion
What does the leadership team need to get better at?Being proactive rather than reactive.
L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income LA County residents.
L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Mission, Vision and Values Is accountable and responsive to the communities we serve and focuses on making a difference; Fosters and honors strong relationships with our health care providers and the safety net; Is driven by continuous improvement and innovation and aims for excellence and integrity; More items...
| Headquarter | 1055 West 7th Street, 10th Floor Los Angeles, CA 90017 United States of America |
|---|---|
| Website | www.lacare.org/ |
| Founding Date | 1994 |
| Tel | 213.694.1250 |
| Company Status | Private |
L.A. Care Health Plan competitors include Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC, So-net, Kaiser Permanente, and Molina Healthcare. L.A. Care Health Plan ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how L.A. Care Health Plan compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

47 employees at L.A. Care Health Plan have reviewed L.A. Care Health Plan across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 47 L.A. Care Health Plan employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at L.A. Care Health Plan are pleased with their total compensation at L.A. Care Health Plan, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at L.A. Care Health Plan are not very pleased with their team. 47 Participants grade the quality of their coworkers a D. Less than half believe the meetings at L.A. Care Health Plan are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at L.A. Care Health Plan believe the environment at L.A. Care Health Plan is positive. Most Participants believe the pace of work at L.A. Care Health Plan is comfortably fast. About 57% of the employees at L.A. Care Health Plan work 8 hours or less.
Overall, the employees at L.A. Care Health Plan are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining L.A. Care Health Plan is that the company was very prepared on their first day. L.A. Care Health Plan employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At L.A. Care Health Plan 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of L.A. Care Health Plan's KPIs and OKRs is essential for its success. Out of 3 L.A. Care Health Plan employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
John’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Los Angeles. L.A. Care Health Plan’s CEO is highly regarded especially by Male employees, employees with the company for 1 to 2 Years, and employees with Over 10 Years experience. However, African American/Black employees and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to L.A. Care Health Plan’s competitors, John Baackes ranks right above Kaiser Permanente CEO Gregory Adams. Under Baackes’s leadership, L.A. Care Health Plan employee respondents are most happy about their Compensation and the company’s Perks And Benefits. Meetings and Team are two areas, according to respondents, where L.A. Care Health Plan could stand to see real improvement.
The L.A. Care Health Plan Executive Team is rated a “C” and led by CEO John Baackes, Chief Operations Executive John Ounjian, and Executive Director, Medi-Cal (Medicaid) Phinney Ahn
John Baackes CEO / President
John Baackes serves as the CEO / President of L.A. Care Health Plan.
John Ounjian Chief Operations Executive
John Ounjian serves as the Chief Operations Executive of L.A. Care Health Plan. John started at L.A. Care Health Plan in... read more
Phinney Ahn Executive Director, Medi-Cal (Medicaid)
Phinney Ahn serves as the Executive Director, Medi-Cal (Medicaid) of L.A. Care Health Plan. Phinney started at L.A. Care... read more
Terry Brown Sr. Director, Total Rewards
Terry Brown serves as the Sr. Director, Total Rewards of L.A. Care Health Plan. Terry started at L.A. Care Health Plan... read more
Maribel Ferrer Executive Director
Maribel Ferrer serves as the Executive Director of L.A. Care Health Plan.
Garrison Rios Executive Director Corporate Officer, Duals. Cal MediConnect/Medicare and CCI
Garrison Rios serves as the Executive Director Corporate Officer, Duals. Cal MediConnect/Medicare and CCI of L.A. Care... read more
Francisco Oaxaca Senior Director of Communications and Community Relations
Francisco Oaxaca serves as the Senior Director of Communications and Community Relations of L.A. Care Health Plan.... read more
Katrina Miller Chief Quality and Information Executive
Katrina Miller serves as the Chief Quality and Information Executive of L.A. Care Health Plan. Katrina started at L.A.... read more
Melinda Semerena Managing Director, Enterprise Shared Servicee
Melinda Semerena serves as the Managing Director, Enterprise Shared Servicee of L.A. Care Health Plan. Melinda started... read more
How much do people at L.A. Care Health Plan get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at L.A. Care Health Plan is $107,384, or $51 per hour, while the estimated median salary is $111,144, or $53 per hour.
At L.A. Care Health Plan, the highest paid job is a Group Engineering Manager at $204,893 annually and the lowest is a Technical Support at $47,858 annually. Average L.A. Care Health Plan salaries by department include: Finance at $82,033, Sales at $140,305, Business Development at $95,118, and Engineering at $134,142. Half of L.A. Care Health Plan salaries are above $111,144.
18 employees at L.A. Care Health Plan rank their Compensation in the Top 25% of similar sized companies in the US (based on 56 ratings) while 17 employees at L.A. Care Health Plan rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 20 ratings).
Salaries contributed from L.A. Care Health Plan employees include job titles like Director of Operations. Comparably data has a total of 0 salary records from L.A. Care Health Plan employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $241k | $241k | 83rd Percentile |
100th Percentile $279k | $279k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at L.A. Care Health Plan score the company 69/100 across various culture categories, placing L.A. Care Health Plan in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at L.A. Care Health Plan across various culture dimensions.
L.A. Care Health Plan's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is L.A. Care Health Plan's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. L.A. Care Health Plan's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
All Industries | 44% | |
|---|---|---|
Finance | 31% | |
HR | 13% | |
IT | 6% | |
Admin | 6% |
Candidates By Location
Los Angeles | 50% | |
|---|---|---|
Austin | 6% | |
Portland | 6% | |
Milwaukee | 6% | |
Salt Lake City | 6% | |
Other | 25% |
What is L.A. Care Health Plan address?
L.A. Care Health Plan location is at 1055 West 7th Street, 10th Floor
Who is the CEO of L.A. Care Health Plan?
L.A. Care Health Plan CEO is John Baackes, their score by employees is 73
What is L.A. Care Health Plan eNPS?
The eNPS for L.A. Care Health Plan is -16
What is the salary for Senior Accountant in L.A. Care Health Plan?
Senior Accountant average salary in the US is 88k
What are the salaries in the Legal in L.A. Care Health Plan?
The average salaries for Legal in L.A. Care Health Plan is 133k