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I have been a Safeco customer which is acquired by Liberty Mutual. Unfortunately, due to my neighbor negligence I had two claims in 2 years in a row. Both times, I went through hell. This time, which is an ongoing issue, I haven't gotten paid. When I ask to refer me to a section in my policy, no one

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The full confidence that the representatives do receive.
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Work life
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Great team. Frustrated with challenges presented by the org structure.
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good place to work and build a career
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Sharp downhill as of recently and not seeing the light at the end of the tunnel.
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