McMaster-Carr Employee Reviews
Out of 111 McMaster-Carr employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping McMaster-Carr improve their work culture.
What does the leadership team need to get better at?
Stop pschologocically and emotionally abusing your employees. You are fostering a dangerous culture and you are damaging the mental health of your employees. Do you really think it's a good idea to treat your employees the way you do? Do you honestly think people won't talk about those things?
Promoting from within, responding promptly to feedback, making employees feel heard
Just about everything needs to be restructured
Listening to staff. They have surveys and meetings, but they don’t actually really listen to what we tell them. Staff is on the front line every day, but management is dismissive when we express our experience. It’s like working in a dystopian environment where you’re being gaslighted ever
A culture of fear permeates throughout the organization. Unfortunately, not much has changed over the years. Management should be held accountable for fixing a culture of fear rather than people in the operation being told month after month that something might change.
Why do you feel undervalued and what would make you feel better about your compensation?
Certain roles at the company exact heavy physical or mental costs, while others at the company are allowed much greater latitude in their workday. Staff whose roles directly interact with customers or who fill orders are expected to work nonstop, but pay is not commensurate w/ the toll on the person
What do your coworkers need to improve and how could you work together better?
Better communication and respect, sadly senior mgt has no interest.
Understanding what they can control and what they cant
Staff coworkers are fine. It’s management that is the problem. They come up with ways to shave seconds off a call or a process, but the people who have to work harder to meet those seconds are the ones who receive lower pay. Mgrs receive higher pay but suffer none of the effects of their decision
What needs to change to make the company culture better?
Become better people managers and coaches
What would you improve about your company's interview process?
Remove the company tour please
My interview was listening to directors/managers stroke their ego without asking a single meaningful question on how I would contribute to the organization. If you are interviewing, keep your mouth shut+nod along. As you will find out, tuning out these rants are the most valuable skill at McM
What's going wrong and how can it be improved?
Way too many things to list, especially since this company has no intention of changing - even though they say they do. This company simply cannot be trusted, even their Human Resources department is toxic. They write fake positive reviews on the internet to try and get you to work there.
What would you most like to see improved at your company?
Defined career path for non-management employees