The guest who stay there!
Speaking about my availability nad discussing the hours and what the night auditor does
talking to employees & customers with the same respect they speak to the bosses. Treat people how you want to be treated!
Not being paid enough, No communication from shift to shift. customer info is all over the front desk for everyone to see. . The Front desk supervisor takes pills while at work and messes up peoples accounts. the list just goes on....
the co workers try their best. but management doesnt train you to do the work. The expereince I had from previous employment from hotels helped me to thrive here. I showed my coworkers how to set wakeup calls. The sysytem to reprogram the doors isnt accessible to the front desk clerks.