Murphy USA Outlook Employee Reviews | Comparably
Murphy USA Claimed Company
Working at Murphy USA means going to work each day in a positive, productive environment. As one of the largest national gasoline and convenience retailers, we serve an estimated 1.7 million customers at more than 1,700 stores in 27 states. While our continued success drives our future capabilities, we know that without our committed employee-base, we are simply another retailer. What sets us apart is our people and our journey, which together makes us who we are: We are Murphy USA. Join us! read more
EMPLOYEE
PARTICIPANTS
1325
TOTAL
RATINGS
10801
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Murphy USA Outlook Employee Reviews

What makes you most happy at work?

Seeing and getting to know customers

My customers make each day tolerable . Im told daily how well the enjoy coming in

I love working with the public as well as in customer service

Meeting new faces and becoming more and more reliable to the customers

See my customers happy and satiisfied

The great team and good service

Freedom of thought. Freedom of religion

Review from Operations Dept

Since we work most of the time by ourself, it's nice to have a helping hand when there's so much to do

The friendly customers and pace of the work.

The environment. Our customers are absolutely great kind humane and it just flows

We help customers find the lowest proce fuel to save them money

My manager and seeing and taking care of my customers.

When things go smoothly and I can get tasks completed

Working with the people who come in the store.

The smiles we bring to our customer's faces.

Being well trained, having the best support ever!

My regular customers i see daily.

Talking with, and meeting new and interesting people each day, and the regulars are always friendly

Making money and serving my company

The atmosphere and the friendly customers that come to visit

What's going wrong and how can it be improved?

Training was horrible that needs to be improved and lack of people on each shift

Review from Sales Dept

Needs better management and promotions from within

The manager and assistant is not understanding

Gm needs training in privacy and confidentiality procedures. She needs to be informed that she is not a doctor, and can't advise employees on what to do or how to take their prescribed meds

Review from Customer Support Dept

The customers complain about the management in front of my managers boss. And they do nothing about it.

explained it in other questions.

Take care of all of the employees, cashier, store manager and life will be easier

Review from Sales Dept

The store manager needs to learn how to be a leader.

The rate of pay is too low.

Review from Sales Dept

Pay your employees more and stop talking bad about your employees

Need managers trained to be professional and understand that they are representing your company and train employees that customer' service is very important and not keep confrontation between employees and don't take advantage of the hard working employees , everyone needs to do their part

Not enough manpower for the overwhelming crowd

My assistant manager is very lazy. Just yesterday he clocked out as soon as I got there and all of our trash cans were over flowing full. He did not even bother to change them. He has never touched the cooler as in stocking it not one one since I have been there and I have been there for a few month

Our manager hasn't personally trained very many people, causing some not to be sure about their duties. Scheduling is also unstable and not much notice is given to edits to the schedule.

Welp society is on the collapse so it won't matter in a good 25-50 years

No communication bad pay bad benifits

Too many issues to list, they need to reevaluate employees that they have and chose to represent their company.

Some of the managers are really mean to their employees. Better managers.

Review from Sales Dept

Bad management, employees come & go like flies to honey

Review from Customer Success Dept

Getting the ceo to come and work with me for two months with the pay I have

What do you like best about your company?

Oppurtunities for quick & equal advancements for women employees.

My assistant managers. They work hard to buffer me from the manager. They see my worth to the company and encourage me to keep trying.

Review from Sales Dept

What would you most like to see improved at your company?

Wage increases and better promotion opportunities. Cashiers get overlooked for promotions because the store managers expect the cashiers to pander to their egos and whims to get a promotion instead of promoting the cashiers based on experience and knowledge of the job.

Review from Sales Dept

Review Sentiment at Murphy USA

66
66%
34
34%

About Murphy USA's Outlook

C-
63/100

Where This Score Ranks Murphy USA's Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Monroe, LA

2nd

2nd place versus 5 competitors rated on Comparably

Murphy USA's Outlook is scored a C- by 2079 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Murphy USA's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of Murphy USA's stronger culture attributes. Use the filters below to understand Murphy USA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 days ago.

Rate Outlook the Highest

  • Experience - 1 to 3 Years
    +6%
  • Ethnicity - Other
    +3%
  • Experience - 6 to 10 Years
    +3%

Rate Outlook the Lowest

  • Department - Business Development
    -33%
  • Experience - Over 10 Years
    -24%
  • Experience - 3 to 6 Years
    -15%

How Murphy USA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1296 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

59
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic28%
Good30%
Neutral26%
Bad9%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes59%
No41%
Are you typically excited about going to work each day?
×
Rate your company