NAPA Auto Parts Leadership Employee Reviews | Comparably
NAPA Auto Parts Claimed Company
The Automotive Parts Group distributes automotive replacement parts, accessories, and service items to commercial and retail customers throughout North America, Europe, Australia, and New Zealand. In North America, more than 560,000 parts are sold, primarily under the NAPA AUTO PARTS brand name. NAPA is widely known for quality parts, quality service, and knowledgeable, genuine people. Our international supply chain provides fast, dependable, and efficient distribution of parts to our commercial and retail customers. read more
EMPLOYEE
PARTICIPANTS
430
TOTAL
RATINGS
3193
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NAPA Auto Parts Leadership Employee Reviews

What do you like best about the leadership team?

They ask questions of people with more experience

My direct supervisor was awesome

Great leadership bty the GM

Especially with human resources our contact person never answers their phone never returns a phone call. And that location is midler avenue and Syracuse New York. It's the worst human resources people that I've ever seen in any corporation. Absolutely terrible

They work together best as possible

They are firm and knowledgable

They value workplace Safety highly

Always trying to make us better at what we do.

Treats everyone with respect, but also expects the staff to know their job and the products we sale.

nothing at all ever period

We work together at all times

They are always available and listen to what you are saying. They try hard to make job better and easier.

They do not micro manage.

Unsure ; im aware of coworkers whove been mistreated by custoners and its widely believed its based on their race. This customer contract should be voided in defense of our minority employees

Easy to talk to and willing to share their knowledge.

They are very helpful and kind.

Organization with good interaction with employees

Store management is great! But HR is a nightmare and getting results from higher up should never be expected.

they are always willing to help with whatever I may be needing help with, and are always right here for me if i have questions.

Review from Sales Dept

Theyre supportive when i need help

What does the leadership team need to get better at?

Pay attention to the employees the same way they worry about the store and it's performance

Micromanager picks on the small stuff

Communication, problem solving, listening to staff problems, TRAINING.

Talking to ppl and treat ppl with respect

admitting mistakes and listening to employees.

better communication with customers and stop threatening employees

Give feedback to employees to help them grow.

Follow rules, common sense and hire professionals. The managers are hourly rate.

The leadership team may possibly need better training in leadership skills.

Absolutely everything this company is run by toooo many people

ACKNOWLEGING DRIVERS AND COUNTER SALES PEOPLE AS IMPORTANT TO THIS COMPANY

Review from Sales Dept

Following there handbook guidelines because right now we have a hostile work environment.

Review from Sales Dept

Stop showing favoritism and treat all employees the same... Also it wouldn't hurt to NOT tell everyone how much they dislike the job.

Management team needs to be replaced with intelligent and competent people.

losing weight and and laziness

Listen to the employees more

very judgemental to everyone at work.

Caring more for the empoyees

Addressing and resolving problems and not drinking on the job

Sharing information with other employees

BOTTOM
15%

Leadership Scores are rated in the Bottom 15% of similar size companies on Comparably

Rated NAPA Auto Parts Leadership the Highest

  • Ethnicity - African American/Black
    +26%
  • Experience - Over 10 Years
    +23%
  • Department - Product
    +14%

Rated NAPA Auto Parts Leadership the Lowest

  • Experience - 6 to 10 Years
    -25%
  • Department - Operations
    -11%
  • Gender - Female
    -5%
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