NAPA Auto Parts Employee Reviews | Comparably
NAPA Auto Parts Claimed Company
The Automotive Parts Group distributes automotive replacement parts, accessories, and service items to commercial and retail customers throughout North America, Europe, Australia, and New Zealand. In North America, more than 560,000 parts are sold, primarily under the NAPA AUTO PARTS brand name. NAPA is widely known for quality parts, quality service, and knowledgeable, genuine people. Our international supply chain provides fast, dependable, and efficient distribution of parts to our commercial and retail customers. read more
EMPLOYEE
PARTICIPANTS
428
TOTAL
RATINGS
3170
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NAPA Auto Parts Employee Reviews

Out of 314 NAPA Auto Parts employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping NAPA Auto Parts improve their work culture. The Product team, with 88% positive reviews, reports the best experience at NAPA Auto Parts compared to all other departments at the company. The Operations team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Pay attention to the employees the same way they worry about the store and it's performance

Micromanager picks on the small stuff

Communication, problem solving, listening to staff problems, TRAINING.

Talking to ppl and treat ppl with respect

admitting mistakes and listening to employees.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Low paying dead end job with no benefits

Review from Operations Dept · Posted 8 days ago

Hey, we’re at Park time a couple of bucks an hour more would be a very beneficial compare the other part-time employers in the ar

The company doesn't seem to care about staff. A competitive payrate, acknowledgement of individual work done (We're all just numbers), better management and evaluation of store managers that includes staff input (manager plays the higher ups like a fiddle, but all the staff know he needs to retire)

Do a cost of living

Don't tell your employees that you cannot give them a raise and then brag about record profits at the next meeting

What do your coworkers need to improve and how could you work together better?

Team Reviews

Mind their own business concerning their co-workers.

I only look forward to seeing 2 coworkers. The other coworker are no support, look down on you and always looking for flaws in their employees

It would be great if they wouldnt run and hide, but do their job.

I do not work there no longer. I've been out on sick leave for more than three months with no pay

Overall my coworkers are pretty easy to deal with

What needs to change to make the company culture better?

Environment Reviews

Managers need to help more

Work to together as a team . Treat all with respect .

The company is soul less it needs more energy

Better pay and a new management team

Harrassment needs to stop at work

What would you improve about your company's interview process?

Interviews Reviews

Better communication during hiring process

The interviews was not what you think it was very unprofessional

Having the interviewer not lie about the job description

Create a clear goal or a path.

Communication from HR in a timely manner. Information being provided to all levels of management being consistent about a new hire's position.

What's going wrong and how can it be improved?

Outlook Reviews

My customers love me and I do a great job

They need to man up and pay me my back pay for the days in the checks today. Missed that calls me to get behind on my bills 7 times they were late with my check. Sometimes I would have to wait a whole month on my check by weekly

Overpriced, low value, out of stock.

NOT ENOUGH MOMEY TO LIVE ON.

Review from Sales Dept

someone talk to owners about intergrity and the good name of napa.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

PAY RAISES AND BONUSES TO ALL EMPLOYEES NOT JUST EXEXUTIVES

Review from Sales Dept
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