NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.
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Positives outweigh negatives. That can't be said for all companies. I'm encouraged by recent actions/initiatives. Intrigued to see where NWNC goes in 2023 and beyond. Having a boss I can be open with and truly heard is invaluable. Working w/ others that believe in NWNC makes each day worth it.
Briefly describe your overall experience at your company
The experience at NWN Carousel has been wonderful and gets better each year. I am grateful for the team I work with, the continued changes taking place, and can't wait to see what the future holds.
Briefly describe your overall experience at your company
NWN Carousel is a one of a kind company. To know you are a valued employee and there is growth potential doesn't always happen. Also, not only does NWN Carousel promote core values, but lives it everyday. The values really mean something.
What is the best part about your compensation package?
Medical and HSA contribution by NWN Carousel
What do you like best about the leadership team?
The executive leaders provide is consistent transparency and clarity to where the business is and where we are heading.
What makes you most happy at work?
The people I am engaged with each day! Working with the various departments to be proactive, find areas of improvement, and make the improvements or resolutions.
What are some of the best things about your team?
My co-workers truly live and breathe our culture values on the daily. Each pillar is part of our foundation. Teamwork especially makes us the cohesive unit that we are.
What makes you most happy at work?
Team work, solving problems, helping others, learning something new, interacting with various departments, working on the bigger picture, coaching or mentoring, training on process, and being part of a team.
What is most positive about the culture and environment at your company?
There isn't just one thing that is most positive, it is everything about who NWN Carousel is. Each of our values are tied together and make our culture what it is.
What do you like best about the leadership team?
The leadership team at NWN Carousel continues to ask what we need and really listen. Action is happening and it is meaningful. They are truly investing in employees in multiple ways.
What is most positive about the culture and environment at your company?
Every employee has a voice. The business listens, takes action to improve and grow. There are new and exciting changes happening now more than ever. It makes you love your job even more!
What are some of the best things about your team?
The department I work in, our team members believe in all our core values and live them each day. Team work and customer focus are paramount. We work for the good of one another as well the company and our customer.
What do you like best about the leadership team?
Their willingness to try new initiatives like the Empower Leadership Program, frequent communication from our CEO, and approving efforts to improve the overall company like the HR led Culture initiative. These things show they are reviewing feedback and working to take action for improvement.
What are some of the best things about your team?
Listening to feedback & taking action. Collaboration within all levels of the team. Open communication. Teamwork drives us. Dedication, loyalty, hard working, not afraid to take on something new. Offering well thought improvement ideas. Friendly and inviting. We have one another's back. Always.
What makes you most happy at work?
Being involved in many things. Having my experience & knowledge utilized. Working w/ many departments daily. Team work! Collaboration. Solving problems. Helping others. Making a difference internally/externally. Believing in what we do & how we work together. That's why I stay, our team and family.
What is the best part about your compensation package?
There is a new approach to compensation and it is a total rewards strategy. When you look at all of the various components, the new benefits brought on for 2024, it is forward thinking, and comprehensive. In addition, the company is covering some costs that employees formerly paid for.
Why do you feel undervalued and what would make you feel better about your compensation?
Review of same/similar positions, our compensation is below average. In some cases, by a significant amount for pay and benefits. The total rewards package is an important figure to understand, but it comes down to annual wage for most. Hard to stay if another company offers thousands more.
What is most positive about the culture and environment at your company?
We are now truly one company. Naysayers who blocked progress have moved on. I am starting to see people take accountability or try to be more of a team player. Feedback is encouraged, and action taken in some instances. The business is starting to "walk the walk" or "doing, not just saying".
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