NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.
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It's a fine enough company, nothing terribly wrong, but nothing terribly great either. Lots of bloviating about great sales numbers, but not enough attention paid to actually servicing the clients we are getting.
What's going wrong and how can it be improved?
Give us the tools to get our jobs done.
What is most positive about the culture and environment at your company?
It's remote, which is nice. I don't have to look at everyone daily.
What do your coworkers need to improve and how could you work together better?
I just want to come to work and do my job, not entertain everyone.
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is ridiculous for what we are asked to do, simple as that. But it's remote, and there aren't a lot of remote options out there anymore, so I stay.
What does the leadership team need to get better at?
Listening to those of us who don't bring in millions in sales - the people who do the actual work. We're hurting, and all anyone can talk about is how great our culture is. We don't need culture. We need the ability to do our jobs.
Other Employee Reviews for NWN
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