NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.
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In comparison to when I started to now it is proving much more challenging
What are some of the best things about your team?
The Comradery keeps me motivated
What is most positive about the culture and environment at your company?
The people that share the same concerns and issues and how we encourage each other daily
What's going wrong and how can it be improved?
Lack of communication and processes, across the board but even more granular with the Acquisitions and the processes that should be established
Why do you feel undervalued and what would make you feel better about your compensation?
I would think compensation should be reevaluated based on the additional work with acquisitions, in certain departments the acquisitions create a lot more work for individuals based on job title and it isn't temporary it is ongoing and should really be evaluated on a title by title basis
What does the leadership team need to get better at?
Communication is very much lacking from Upper management to our/my level. As of late specifically, there is zero direction when it comes to the Acquisitions as far as how we should be managing separate entities or even who to work with from each Organization, there should be a better process by now
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