-30
eNPS Score
Q&A With Old Navy Employees
At Old Navy we believe in big dreams + bigger opportunities for the next generation. Through Onward! we partner with nonprofits to empower youth with real-world skills, training, and jobs to make a difference in our communities and blaze a path forward to a brighter future.
How employees describe working at Old Navy
COMMUNICATION NEEDS SO MUCH WORK
Very under valued and under appreciated
Order was delivered to the wrong address, the delivery photo clearly shows a door that is not mine, Old Navy refuses to refund or resend the items. Rep. On the C.S. Line was rude and unhelpful. 0 out of 10 avoided like the plague.
My coworkers are nice and friendly enough to bring me some joy while at work. I cant say the same for my management
Team building meetings. Minding their own business
What it's like to work at Old Navy
- Old Navy employees generally work 8.0 hrs a day
- Employees at Old Navy report the work pace is comfortably fast
- On a typical day, employees at Old Navy have 0 meetings
- 79% of Old Navy employees look forward to interacting with their team every day
- Old Navy employees most often take 0-10 paid vacation and sick days each year
- 54% of Old Navy employees report they are happy with their work life balance
- Old Navy employees typically get valuable feedback on how to improve at work Every Week
- 56% of Old Navy employees call their work environment positive
Q&A With Old Navy Employees
IDX: 0 TOT: 15
What do your coworkers need to improve and how could you work together better at Old Navy?
For starters the managers can hire more than high schoolers. I’m in my mid twenties having to pick up all the slack because they don’t discipline them but will put all the work and pressure on me. They also refuse to hire more full time probably because it means less money for them. And don’t get me started with all the pressure for us to get credit cards but we get nothing from it. All the commission go to the managers. If you’re looking for a place just to earn a little extra cash then this is the job. But if you’re trying to make a living you’ll have better luck somewhere else.
Better communication from management and employees
What’s the most common reason ppl quit or leave?
Poor management, transfer out, better opportunities, poor compensation (pay/benefits)
Not many hours or transfer to another store
What kinda office layout do you have? Is it open or cubicles or something in between?
Top Employee Response
Sales floor and registers/mobiles
Register and Sales Floor
What is Old Navy's internship program like?
430
Do you feel that part timers are compensated fairly in terms of pay and benefits?
No not at all.
What's the vibe like in the Marketing dept at Old Navy? How many hours are you working?
The vibe is cut and dry. They try to make it a fun, exciting environment. You can submit ideas and they fall on deaf ears unless you’re friends with management. During the holidays you can get a considerable amount of hours.
What's the company culture like at Old Navy?
At my store, it's very laid back and I don't enjoy that. Our old General Store Manager went up to corporate recently and since the new GM took over, our store has been depreciating in sales and the quality of work done. Some stores may be different but I feel, as of right now, our current managers need to step up their game to make it a better place for the customers as well as the employees. In terms of how the store is run, it's moderately paced, some busy times (especially on the weekends, Fridays, and week evenings) but very slow during the week days as (as expected). Constant under-staffing and call-outs really stress out the employees and should be changed before anything bad happens. It's really beginning to look bad in terms of customer service and the mobiles definitely should have been thought out more before being implemented as much as they are in the stores currently. Overall, co-workers are great (the only reason I'm willing to stay) and the work is relatively easy.
Why do you feel undervalued and what would make you feel better about your compensation at Old Navy?
Better pay and benefits for part timers
What do you like best about the leadership team at Old Navy?
Top Employee Response
Everyone needs to be on the same page and all managers need to follow policies put in place from corporate
How are the benefits at Old Navy for employees in Sales?
Old Navy's Sales team rates their overall benefits a C- and most of them think the perks are Neutral. 54% of Old Navy employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Old Navy?
41% of the same employees also feel like Old Navy is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Old Navy.
How are the managers in the Sales department at Old Navy?
Old Navy's Sales team rates their manager a D+ or 60/100 and the majority believe their manager truly cares about them as a person. The sales team (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Old Navy?
Old Navy employees rates their pay and overall compensation a D+ or 54/100. 44% of employees believe they are paid fairly and 83% of employees get raises every year.
Curious about what work's like at Old Navy?
Anonymously Ask Old Navy Employees Any Question
Should I work at Old Navy?
26% of Old Navy employees would encourage their friends to become coworkers, whereas 18% are neutral and 56% would not recommend working at Old Navy to their friends.
| 26% | Promoters |
|---|---|
| 18% | Passive |
| 56% | Detractors |
Working at Old Navy's competitors
Recently Asked Questions about working at Old Navy
- What is Old Navy's internship program like?
- What's the vibe like in the Marketing dept at Old Navy? How many hours are you working?
- What do your coworkers need to improve and how could you work together better at Old Navy?
- Why do you feel undervalued and what would make you feel better about your compensation at Old Navy?
- What do you like best about the leadership team at Old Navy?