Old Navy Competitors | Comparably
Old Navy Claimed Company
We believe in the democracy of style and service. Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. It’s a bold idea. If you’re into that, we want to know more about you. read more
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Old Navy Competitors

Old Navy competitors include Arcadia Group, Uniqlo, Victoria's Secret, Kohl's and J. Crew. Old Navy ranks 4th in Gender Score on Comparably vs its competitors. See below how Old Navy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
4th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Old Navy Culture vs Competitors:

Old Navy Competitors
RankCompanyScore
1Arcadia Group70
2Victoria's Secret66
3Uniqlo66
4Kohl's64
5Old Navy62
6J. Crew60

Old Navy Competitors at a Glance

Product Quality Score Comparison

Old Navy Ranks 5th in Product Quality Score

368 Customers rate Old Navy's Product Quality Score a 3.3/5, which ranks it 5th against its competitors, below Kohl's.

  1. 1st
    Uniqlo
    4.3 / 5
  2. 2nd
    J. Crew
    3.9 / 5
  3. 3rd
    Victoria's Secret
    3.8 / 5
  4. 4th
    Kohl's
    3.4 / 5
  5. 5th
    Old Navy
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1Uniqlo87
2J. Crew79
3Victoria's Secret76
4Kohl's69
5Old Navy67
NPS Comparison

Old Navy Ranks 5th in Net Promoter Score

445 Customers rate Old Navy's Net Promoter Score a -4, which ranks it 5th against its competitors, below Kohl's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Old Navy to a friend?”.

  1. 1st
    Uniqlo
    40
  2. 2nd
    J. Crew
    23
  3. 3rd
    Victoria's Secret
    12
  4. 4th
    Kohl's
    -1
  5. 5th
    Old Navy
    -4
NPS Comparison
RankCompany Score
1Uniqlo40
2J. Crew23
3Victoria's Secret12
4Kohl's-1
5Old Navy-4
Pricing Score Comparison

Old Navy Ranks 5th in Pricing Score

330 Customers rate Old Navy's Pricing Score a 3.2/5, which ranks it 5th against its competitors, below Kohl's.

  1. 1st
    Uniqlo
    4 / 5
  2. 2nd
    J. Crew
    3.8 / 5
  3. 3rd
    Victoria's Secret
    3.4 / 5
  4. 4th
    Kohl's
    3.4 / 5
  5. 5th
    Old Navy
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Uniqlo81
2J. Crew77
3Victoria's Secret69
4Kohl's68
5Old Navy65
Customer Service Comparison

Old Navy Ranks 5th in Customer Service

312 Customers rate Old Navy's Customer Service a 3.1/5, which ranks it 5th against its competitors, below Kohl's.

  1. 1st
    Uniqlo
    4.1 / 5
  2. 2nd
    J. Crew
    3.9 / 5
  3. 3rd
    Victoria's Secret
    3.6 / 5
  4. 4th
    Kohl's
    3.4 / 5
  5. 5th
    Old Navy
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Uniqlo83
2J. Crew78
3Victoria's Secret72
4Kohl's69
5Old Navy63
Overall Culture Score Comparison

Old Navy Ranks 5th in Overall Culture Score

811 Employees rate Old Navy's Overall Culture a 62/100, which ranks it 5th against its competitors, below Kohl's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Arcadia Group
    70 / 100
  2. 2nd
    Victoria's Secret
    66 / 100
  3. 3rd
    Uniqlo
    66 / 100
  4. 4th
    Kohl's
    64 / 100
  5. 5th
    Old Navy
    62 / 100
  6. 6th
    J. Crew
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Arcadia Group70
2Victoria's Secret66
3Uniqlo66
4Kohl's64
5Old Navy62
6J. Crew60
eNPS Comparison

Old Navy Ranks 5th in Employee Net Promoter Score

669 Employees rate Old Navy's Employee Net Promoter Score a -30, which ranks it 5th against its competitors, below Uniqlo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Old Navy to a friend?”.

  1. 1st
    Victoria's Secret
    -11
  2. 2nd
    J. Crew
    -20
  3. 3rd
    Kohl's
    -27
  4. 4th
    Uniqlo
    -29
  5. 5th
    Old Navy
    -30
eNPS Comparison
RankCompany eNPS
1Victoria's Secret-11
2J. Crew-20
3Kohl's-27
4Uniqlo-29
5Old Navy-30
Gender Score Comparison

Old Navy Ranks 4th in Gender Score

136 Employees rate Old Navy's Gender Score a 65/100, which ranks it 4th against its competitors, below Uniqlo. The Gender Score tracks how positively women rate their experience at Old Navy.

  1. 1st
    Kohl's
    69 / 100
  2. 2nd
    Victoria's Secret
    68 / 100
  3. 3rd
    Uniqlo
    66 / 100
  4. 4th
    Old Navy
    65 / 100
  5. 5th
    J. Crew
    52 / 100
Gender Score Comparison
RankCompany Score
1Kohl's69
2Victoria's Secret68
3Uniqlo66
4Old Navy65
5J. Crew52
Diversity Score Comparison

Old Navy Ranks 4th in Diversity Score

82 Employees rate Old Navy's Diversity Score a 66/100, which ranks it 4th against its competitors, below Victoria's Secret. The Diversity Score tracks how positively diverse employees rate their experience at Old Navy.

  1. 1st
    Arcadia Group
    71 / 100
  2. 2nd
    Kohl's
    68 / 100
  3. 3rd
    Victoria's Secret
    68 / 100
  4. 4th
    Old Navy
    66 / 100
  5. 5th
    Uniqlo
    64 / 100
  6. 6th
    J. Crew
    52 / 100
Diversity Score Comparison
RankCompany Score
1Arcadia Group71
2Kohl's68
3Victoria's Secret68
4Old Navy66
5Uniqlo64
6J. Crew52
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