OnSolve Culture | Comparably
OnSolve Claimed Company
OnSolve® offers advanced critical event management capabilities designed to help our customers achieve successful outcomes during a crisis. As one of the largest and most reliable critical event management technology providers in the world, we think beyond traditional limitations. By combining artificial intelligence (AI), machine learning, unmatched expertise and a modern platform, we do what no one else can: We get the right information to the right people at the right time — so you can save lives and protect what matters most. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
102
TOTAL
RATINGS
2966

OnSolve Company Culture

OnSolve Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

OnSolve CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Mark Herrington OnSolve's CEO
Mark Herrington
86 /100

Diversity at OnSolve

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at OnSolve have rated Team, Manager, and Happiness as the highest categories they have scored

Women at OnSolve

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at OnSolve have rated Team, Happiness, and Leadership as the highest categories they have scored

OnSolve eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

45

OnSolve employees are 45% more likely to recommend OnSolve as a great place to work

57%Promoters
31%Passives
12%Detractors

Working at OnSolve

Working at OnSolve is rated highly by 102 employees, across various culture dimensions. OnSolve employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting OnSolve’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Atlanta. See below in detail how working at OnSolve was rated by employees.

Overall Company Culture at OnSolve

A+

Overall Company Culture at OnSolve is rated A+

Last updated months ago

Top
5%

OnSolve ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 102 Employees

View Results
0
20
40
60
80
100
Customer Support
92
Customer Support92
Operations
88
Operations88
HR
86
HR86
Sales
85
Sales85
Customer Success
84
Customer Success84
Marketing
84
Marketing84

OnSolve Employee Reviews

Out of 574 OnSolve employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping OnSolve improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From OnSolve Employees

  • What do you like best about the leadership team?
    They are approachable and personable
  • What is the best part about your compensation package?
    Unlimited PTO and flexible working hours
  • What is most positive about the culture and environment at your company?
    The flat hierarchy helps foster leadership and career growth with the team. Willingness to try new ideas.

Constructive Feedback From OnSolve Employees

  • What do your coworkers need to improve and how could you work together better?
    More honest communication and alignment on goals and objectives. More trust in the skills and experience of individual contributors.
  • What's going wrong and how can it be improved?
    Products have continued issues/defects, deadlines regularly missed, priority focus is on WTP and not current customer escalations. Retention and customer satisfaction is rapidly declining.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I've worked for onsolve for 14years now. The first three in my new position I was not allowed to have an annual pay increase because "I made more" than my team-members. I did not find this fair as I have put in the years and time. Then this year I only receive 2% increase when I heard most receive 3

OnSolve Company Information

OnSolve Company Overview

OnSolve® offers advanced critical event management capabilities designed to help our customers achieve successful outcomes during a crisis. As one of the largest and most reliable critical event management technology providers in the world, we think beyond traditional limitations. By combining artificial intelligence (AI), machine learning, unmatched expertise and a modern platform, we do what no one else can: We get the right information to the right people at the right time — so you can save lives and protect what matters most.

OnSolve was founded in 1998 and its current CEO is Mark Herrington. Since its inception 28 years ago, OnSolve has grown to 400 employees.

OnSolve Mission, Vision & Values

OnSolve Vision Statement

To keep people safe, informed, assured, and productive during the times that matter most.

OnSolve Mission & Values

  • Be Bold: We drive innovation with our passion, big ideas and big results
  • Be United: We succeed through collaboration and teamwork
  • Be On: We are responsive, flexible, energetic and prepared
  • Be Incredible: We bring our best self in every interaction with each other and customers
  • Be You: We create an environment based on equality, inclusion and respect
Headquarter6240 Avalon Blvd
Alpharetta, GA 30009
United States of America
Websitewww.onsolve.com
Founding Date1998
Company StatusPrivate
Jobswww.onsolve.com/company/careers/
Social Sites
  • It all starts for us with protecting people. Every second, every minute counts when dealing with a crisis. Resilience is about not just surviving a set of unforeseen circumstances, but continuing to thrive. Our customers rely on us to help them protect their employees, their communities, their families, and their assets from all the things they worry about, both the predicted and the unpredictable. This is why OnSolve deeply cares about showing up not just when a crisis occurs, but before and after, to help organizations and communities mitigate risk and strengthen organizational resilience. We do this via a global, SaaS-based technology platform which gives a 360-degree view of the risk and threat landscape, through risk intelligence, critical communications, and incident management.
  • As the pioneer and leader in organizational resilience, we know that what we do matters. It’s more than just building and delivering innovative technology. It’s about serving our customers, our communities and each other. Our people matter most. OnSolve has 5 guiding principles: Be BOLD, Be United, Be On, Be Incredible, Be You. Not only do we want to be a company that helps save lives each day, but we want to be a brand that empowers our employees to feel equally essential in the mission regardless of their role. Our high-performance culture is more than just words. Come join the OnSolve team! Learn more about careers at OnSolve here: https://www.onsolve.com/company/careers/

OnSolve Employees

OnSolve has 400 employees. 102 employees at OnSolve have reviewed OnSolve across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 102 OnSolve employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at OnSolve are extremely happy with their total compensation at OnSolve, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at OnSolve are extremely happy with their team. 102 Participants grade the quality of their coworkers an A+. The majority believe the meetings at OnSolve are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at OnSolve believe the environment at OnSolve is positive. Most Participants believe the pace of work at OnSolve is comfortably fast. About 60% of the employees at OnSolve work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at OnSolve are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
OnSolve employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at OnSolve report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of OnSolve employees look forward to interacting with their team every day
Coworkers
A Day in the Life
OnSolve employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
92% of OnSolve employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
OnSolve employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of OnSolve employees call their work environment positive
Environment

Joining OnSolve - Employee Onboarding

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

OnSolve KPIs and OKRs

Employees’ understanding of OnSolve's KPIs and OKRs is essential for its success. Out of 102 OnSolve employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 96 have said yes.

AnswerPercent
Yes94%
No6%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

OnSolve Salaries

How much does OnSolve pay?

How much do people at OnSolve get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at OnSolve is $122,530, or $58 per hour, while the estimated median salary is $174,783, or $84 per hour.

At OnSolve, the highest paid job is a General Counsel at $272,869 annually and the lowest is an Admin Assistant at $35,300 annually. Average OnSolve salaries by department include: Legal at $272,869, Design at $87,513, IT at $96,200, and Finance at $85,145. Half of OnSolve salaries are above $174,783.

102 employees at OnSolve rank their Compensation in the Top 5% of similar sized companies in the US (based on 206 ratings) while 102 employees at OnSolve rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 204 ratings).

Last updated months ago.

1st Percentile
$80k
$80k1st Percentile
20th Percentile
$127k
$127k20th Percentile
40th Percentile
$174k
$174k40th Percentile
60th Percentile
$232k
$232k60th Percentile
80th Percentile
$269k
$269k80th Percentile
100th Percentile
$349k
$349k100th Percentile
$122,530*
Average Compensation
$174,783*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

OnSolve Salaries by Department

Explore OnSolve Salaries

Diversity & Inclusion at OnSolve

Diverse employees at OnSolve score the company 82/100 across various culture categories, placing OnSolve in the Top 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at OnSolve across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Customer Support
Men 87/100
Department - Marketing
Diverse Employees 93/100
Department - Customer Support

Ranked Culture the Lowest

Women 82/100
Department - Marketing
Men 85/100
Department - Customer Success
Diverse Employees 79/100
Department - Marketing

OnSolve Perks & Benefits

FSA and HSA-eligible plans Pet insurance Wellness Activities

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

OnSolve PTO

OnSolve's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

OnSolve Careers

OnSolve Jobs

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Overview of Candidates Interested in OnSolve on Comparably

Candidates By Department

Engineering
50%
All Industries
50%

Candidates By Location

Atlanta
100%

Frequently Asked Questions regarding OnSolve

What is OnSolve address?

OnSolve location is at 6240 Avalon Blvd

Who is the CEO of OnSolve?

OnSolve CEO is Mark Herrington, their score by employees is 86

What is OnSolve eNPS?

The eNPS for OnSolve is 45

What is the salary for UI/UX Designer in OnSolve?

UI/UX Designer average salary in the US is 91k

What are the salaries in the Engineering in OnSolve?

The average salaries for Engineering in OnSolve is 135k

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