OTIS Culture | Comparably
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Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products including elevators, escalators and moving walkways read more
EMPLOYEE
PARTICIPANTS
328
TOTAL
RATINGS
2148

OTIS Company Culture

OTIS Culture

This score is derived from employee ratings & reviews
4.1/5
OTIS' Overall Culture is rated B

Top Rated Culture Dimensions

OTIS CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Judy Marks OTIS' CEO
Judy Marks
73 /100

Diversity at OTIS

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at OTIS have rated Compensation, Perks And Benefits, and Team as the highest categories they have scored

Women at OTIS

OTIS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

9

OTIS employees are 9% more likely to recommend OTIS as a great place to work

44%Promoters
21%Passives
35%Detractors

Working at OTIS

Working at OTIS is rated highly by 328 employees, across various culture dimensions. OTIS employees are most satisfied about Retention, Compensation, and CEO Rating categories, putting OTIS’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Hartford, CT. See below in detail how working at OTIS was rated by employees.

Overall Company Culture at OTIS

B

Overall Company Culture at OTIS is rated B

Last updated 15 days ago

Top
25%

OTIS ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 328 Employees

View Results
0
20
40
60
80
100
Operations
78
Operations78
Engineering
51
Engineering51

OTIS Employee Reviews

Out of 189 OTIS employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping OTIS improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From OTIS Employees

  • What makes you most happy at work?
    My co-workers and the fact that the office is dog friendly.
  • What are some of the best things about your team?
    Everyone is willing to help and guide you. Unfortunately, everyone is too busy to do so but the intention is there.
  • What do you like best about the leadership team?
    They are always willing to help and support your learning goals

Constructive Feedback From OTIS Employees

  • What needs to change to make the company culture better?
    Accountability of thr mangment group
  • What does the leadership team need to get better at?
    Holding people accountable, and giving opportunities to people who are related to other employees. Honesty wouldn't hurt either
  • What does the leadership team need to get better at?
    Communication!!!! They do not communicate, to the customers, with each other and with their employees

OTIS Company Information

OTIS Company Overview

Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products including elevators, escalators and moving walkways

OTIS Mission, Vision & Values

OTIS Mission & Values

At Otis, we’re dedicated to moving people, not just physically but emotionally as well. We aim to inspire in each and every passenger a sense of excitement, opportunity and the joy of new perspectives.

Headquarter1 Carrier Place
Farmington, CT 06032
United States of America
Websitewww.otis.com/en/us/
Founding Date1853
Tel800-233-6847
Company StatusPublic
StockUTX

OTIS Competitors

OTIS competitors include KONE, Schindler, Schindler Elevator Corporation, and ThyssenKrupp. OTIS ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how OTIS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    KONE's Logo
    KONE
    4.5/5
  2. #2
    OTIS' Logo
    OTIS
    4.1/5
  3. #3
    Schindler's Logo
    Schindler
    3.9/5
  4. #4
    Schindler Elevator Corporation's Logo
    Schindler Elevator Corporation
    3.3/5
  5. #5
    ThyssenKrupp's Logo
    ThyssenKrupp
    2.9/5
  • Culture Video

OTIS Employees

328 employees at OTIS have reviewed OTIS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.

Overall, the 328 OTIS employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at OTIS are generally satisfied with their total compensation at OTIS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at OTIS are pleased with their team. 328 Participants grade the quality of their coworkers a B. The majority believe the meetings at OTIS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at OTIS believe the environment at OTIS is positive. Most Participants believe the pace of work at OTIS is comfortably fast. About 55% of the employees at OTIS work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at OTIS are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining OTIS - Employee Onboarding

The prevailing opinion from employees about joining OTIS is that the company was prepared on their first day. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

OTIS KPIs and OKRs

At this moment no OTIS employees have provided insight into whether or not they clearly understand OTIS' KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

OTIS CEO & Leadership

OTIS CEO - Judy Marks

Judy Marks OTIS' CEO
73 /100

Judy’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Hartford, CT. OTIS’s CEO is highly regarded especially by African American/Black employees, Asian or Pacific Islander employees, and employees with 3 to 6 Years experience. However, employees identified with Other ethnicities, employees in the Engineering department, and Hispanic or Latino employees have a less favorable view of the CEO and believe there is room for improvement. Compared to OTIS’s competitors, Judy Marks ranks right below KONE CEO Henrik Ehrnrooth. Under Marks’s leadership, OTIS employee respondents are most happy about their Retention and the company’s Compensation. Diversity and Office Culture are two areas, according to respondents, where OTIS could stand to see real improvement.

OTIS Leadership

The OTIS Executive Team is rated a “B” and led by CEO Judy Marks, Vice President of Operations - Otis Americas Joe Dragich, and VP, Operations Giuliano Francesco

  • Judy Marks  CEO / President

    Judy Marks CEO / President

    Judy Marks serves as the CEO / President of OTIS.

  • Joe Dragich Vice President of Operations - Otis Americas

    Joe Dragich serves as the Vice President of Operations - Otis Americas of Otis Elevator Co.. Joe started at Otis... read more

  • Giuliano Francesco VP, Operations

    Giuliano Francesco serves as the VP, Operations of OTIS.

  • Mark George CFO, VP Finance, Business Strategy and IT

    Mark George serves as the CFO, VP Finance, Business Strategy and IT of Otis Elevator Co.. Mark started at Otis Elevator... read more

  • Vijay Jayachandran Vice President Engineering

    Vijay Jayachandran serves as the Vice President Engineering of Otis Elevator Co.. Vijay started at Otis Elevator Co. in... read more

  • Richard Pulling VP Sales - Global Major Projects

    Richard Pulling serves as the VP Sales - Global Major Projects of Otis Elevator Co.. Richard started at Otis Elevator... read more

  • Robin Fiala VP of Service and Marketing, North and South America

    Robin Fiala serves as the VP of Service and Marketing, North and South America of Otis Elevator Co.. Robin started at... read more

  • Tom Downie Vice President Communications

    Tom Downie serves as the Vice President Communications of Otis Elevator Co.. Tom started at Otis Elevator Co. in Nov of... read more

  • Sam Talbot Executive Director Service, EH&S, and Field Operations - Asia Pacific

    Sam Talbot serves as the Executive Director Service, EH&S, and Field Operations - Asia Pacific of Otis Elevator Co.. Sam... read more

OTIS Salaries

How much does OTIS pay?

How much do people at OTIS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at OTIS is $130,108, or $62 per hour, while the estimated median salary is $131,477, or $63 per hour.

At OTIS, the highest paid job is a Director of Sales at $230,356 annually and the lowest is a CS Rep at $45,165 annually. Average OTIS salaries by department include: Engineering at $151,667, Admin at $60,986, IT at $82,719, and Legal at $156,714. Half of OTIS salaries are above $131,477.

104 employees at OTIS rank their Compensation in the Top 20% of similar sized companies in the US (based on 311 ratings) while 100 employees at OTIS rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 102 ratings).

Salaries contributed from OTIS employees include job titles like Director of Engineering and Office Manager. Comparably data has a total of 1 salary records from OTIS employees.

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$244k
$244k67th Percentile
83rd Percentile
$274k
$274k83rd Percentile
100th Percentile
$305k
$305k100th Percentile
$130,108*
Average Compensation
$131,477*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

OTIS Salaries by City

OTIS Salaries by Department

Explore OTIS Salaries

Diversity & Inclusion at OTIS

Diverse employees at OTIS score the company 60/100 across various culture categories, placing OTIS in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at OTIS across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 78/100
Department - Operations
Diverse Employees 72/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men 53/100
Department - Engineering
Diverse Employees 49/100
Department - Engineering

OTIS Perks & Benefits

Health & Wellness

  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Tuition Reimbursement

Office Perks

  • Unique Office Space

OTIS PTO

OTIS' PTO and Vacation policy typically gives 20-30 days off a year. OTIS' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

OTIS Careers

OTIS Jobs

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H1B Visa

In 2019, OTIS applied for 44 H1B visas. Of the work permits applied for, 98% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at OTIS unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

44
Total Applied
  • 98% Granted (43 out of 44)
  • 0% Denied ( out of 44)
  • 2% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 44)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 44)

This data was calculated using publicly sourced data from OFLC Performance Data

Let OTIS Know You Want To Work There

Overview of Candidates Interested in OTIS on Comparably

Candidates By Department

Sales
33%
IT
17%
Operations
17%
HR
17%
All Industries
17%

Candidates By Location

Niantic
17%
Essex
17%
Fort Lauderdale
17%
Trenton
17%
Hartford
17%
Other
17%

Frequently Asked Questions regarding OTIS

What is OTIS address?

OTIS location is at 1 Carrier Place

Who is the CEO of OTIS?

OTIS CEO is Judy Marks, their score by employees is 73

What is OTIS eNPS?

The eNPS for OTIS is 9

What is the salary for Operations Manager in OTIS?

Operations Manager average salary in the US is 117k

What are the salaries in the Sales in OTIS?

The average salaries for Sales in OTIS is 156k

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