Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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High stress, low pay, difficult hours, short breaks, no work-life balance
What do you like best about the leadership team?
No real feedback, barely interact
Why do you feel undervalued and what would make you feel better about your compensation?
Salary workload at hourly pay
What do your coworkers need to improve and how could you work together better?
Question for coworkers, most agents are independent, but coworker chat options
What needs to change to make the company culture better?
Be honest about the position, what is offered is not the actual job. Managers/leads only do job initial job momentarily and then are moved to positions of authority- then teach by book rather than actual experience
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