Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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As a new staff member, so far it has been challenging learning processes and managing daily cases.
What do you like best about the leadership team?
There Helpfulness and Communication to work through concerns.
What makes you most happy at work?
Being able to help Customers.
What are some of the best things about your team?
Helpfulness and willingness to pass on the experience to newer team members.
What is most positive about the culture and environment at your company?
I enjoy working from home, I believe it takes a lot of pressure off. I also enjoy the helpfulness of fellow employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Dealing with Customers, and at times being abused makes you feel down and it affects the enjoy ability of the job. I do understand that not all Customers are easy to please, but the abuse sometimes can be to much.
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