Pet Supermarket, Inc. operates stores selling pet products primarily in Florida, Tennessee, Kentucky, Georgia, and North Carolina. read more
Pet Supermarket Company Culture
Pet Supermarket Culture
This score is derived from employee ratings & reviews2.3/5
Pet Supermarket's Overall Culture is rated F
Top Rated Culture Dimensions
Environment
C-Team
DManager
DeNPS
DOutlook
D-Pet Supermarket CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Thomas McNeely
45 /100
See More
Diversity at Pet Supermarket
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Pet Supermarket have rated Environment, Team, and Work Culture as the highest categories they have scored
Women at Pet Supermarket
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Women at Pet Supermarket have rated Team, Environment, and Outlook as the highest categories they have scored
Pet Supermarket eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-56
Pet Supermarket employees are -56% more likely to recommend Pet Supermarket as a great place to work
| 17% | Promoters |
|---|---|
| 10% | Passives |
| 73% | Detractors |
Working at Pet Supermarket
Working at Pet Supermarket is rated below average by 119 employees, across various culture dimensions. Pet Supermarket employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Pet Supermarket’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Columbia, MO. See below in detail how working at Pet Supermarket was rated by employees.
Overall Company Culture at Pet Supermarket
F
Overall Company Culture at Pet Supermarket is rated F
Last updated a month ago
Bottom
5%
Pet Supermarket ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Pet Supermarket Employee Reviews
Out of 132 Pet Supermarket employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Pet Supermarket improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From Pet Supermarket Employees
- What makes you most happy at work?My team and my regular customers.
- What makes you most happy at work?My team, the animals, my experience and the knowledge ive gained
- What did you like most about the interview process?It was very laid back, flexible and open. Everyone was super easy to talk to
Constructive Feedback From Pet Supermarket Employees
- What does the leadership team need to get better at?Hiring is all Latino in the best jobs, I gave them my resume and had a family issue, had only missed those 3 days and the agency told me they released me. Wow
- What does the leadership team need to get better at?Communication and training. Valuing employees and customers.
- What needs to change to make the company culture better?Welcome new employees as part of the team and not isolate them by boasting about how great you are and how much your boss loves you.
Pet Supermarket Company Information
Pet Supermarket Company Overview
Pet Supermarket, Inc. operates stores selling pet products primarily in Florida, Tennessee, Kentucky, Georgia, and North Carolina.
Pet Supermarket Mission, Vision & Values
Pet Supermarket Mission & Values
Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.
| Headquarter | 1100 International Parkway Sunrise Beach, MO United States of America |
|---|---|
| Website | www.petsupermarket.com/ |
| Founding Date | 1973 |
| Tel | (954) 351-0897 |
| Company Status | Private |
Pet Supermarket Competitors
Pet Supermarket competitors include Pet Valu, PetSmart, Petco, and Pet Supplies Plus. Pet Supermarket ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Pet Supermarket compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pet Supermarket Employees
119 employees at Pet Supermarket have reviewed Pet Supermarket across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 119 Pet Supermarket employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pet Supermarket are mostly dissatisfied with their total compensation at Pet Supermarket, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pet Supermarket are not very pleased with their team. 119 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Pet Supermarket are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pet Supermarket believe the environment at Pet Supermarket is positive. Most Participants believe the pace of work at Pet Supermarket is comfortably fast. About 66% of the employees at Pet Supermarket work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pet Supermarket are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Pet Supermarket - Employee Onboarding
The prevailing opinion from Comparably users in Columbia, MO about their company is that it was very prepared on their first day. Columbia, MO employees concluded that their overall onboarding experience was positive. 66% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pet Supermarket KPIs and OKRs
Employees’ understanding of Pet Supermarket's KPIs and OKRs is essential for its success. Out of 1 Pet Supermarket employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pet Supermarket CEO & Leadership
Pet Supermarket CEO - Thomas McNeely
45 /100
Thomas’s approval rate is lower compared to CEOs at similar sized companies, putting Thomas in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Columbia, MO. Thomas McNeely’s employees rank Pet Supermarket in the Bottom 35% for Environment, in the Bottom 20% for Team, and in the Bottom 15% for Manager. McNeely is generally unpopular with Pet Supermarket employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Sales department and Male employees. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to Pet Supermarket’s competitors, Thomas McNeely ranks below both Pet Supplies Plus CEO Christopher Rowland and PetSmart CEO Ken Hicks.
Pet Supermarket Leadership
The Pet Supermarket Executive Team is rated a “F” and led by CEO Thomas McNeely, Senior Vice President Operations Tina Shane, and Vice President, Real Estate-Law Charles Brodsky
Thomas McNeely CEO / President
Thomas McNeely serves as the CEO / President of Pet Supermarket.
Tina Shane Senior Vice President Operations
Tina Shane serves as the Senior Vice President Operations of Pet Supermarket.
Charles Brodsky Vice President, Real Estate-Law
Charles Brodsky serves as the Vice President, Real Estate-Law of Pet Supermarket.
Diane Holtz President & Chief Operating Officer
Diane Holtz serves as the President & Chief Operating Officer of Pet Supermarket.
Sandi Druan General Manager
Sandi Druan serves as the General Manager of Pet Supermarket.
Thomas Feeney General Manager
Thomas Feeney serves as the General Manager of Pet Supermarket.
Dillon Giles General Sales
Dillon Giles serves as the General Sales of Pet Supermarket.
Jon James General Manager
Jon James serves as the General Manager of Pet Supermarket.
Christine Borden General Manager
Christine Borden serves as the General Manager of Pet Supermarket.
Pet Supermarket Salaries
How much does Pet Supermarket pay?
How much do people at Pet Supermarket get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pet Supermarket is $115,264, or $55 per hour, while the estimated median salary is $119,065, or $57 per hour.
At Pet Supermarket, the highest paid job is a General Counsel at $272,473 annually and the lowest is a CS Rep at $45,388 annually. Average Pet Supermarket salaries by department include: Customer Support at $59,566, Sales at $212,913, Legal at $272,473, and Operations at $94,524. Half of Pet Supermarket salaries are above $119,065.
54 employees at Pet Supermarket rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 162 ratings) while 54 employees at Pet Supermarket rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 54 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
20th Percentile $92k | $92k | 20th Percentile |
40th Percentile $115k | $115k | 40th Percentile |
60th Percentile $190k | $190k | 60th Percentile |
80th Percentile $268k | $268k | 80th Percentile |
100th Percentile $347k | $347k | 100th Percentile |
$115,264*
Average Compensation
$119,065*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pet Supermarket Salaries by Department
Diversity & Inclusion at Pet Supermarket
Diverse employees at Pet Supermarket score the company 47/100 across various culture categories, placing Pet Supermarket in the Bottom 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pet Supermarket across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pet Supermarket Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Pet Supermarket PTO
Pet Supermarket PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pet Supermarket Careers
Pet Supermarket Jobs
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Overview of Candidates Interested in Pet Supermarket on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Mexico | 100% |
|---|
Frequently Asked Questions regarding Pet Supermarket
What is Pet Supermarket address?
Pet Supermarket location is at 1100 International Parkway
Who is the CEO of Pet Supermarket?
Pet Supermarket CEO is Thomas McNeely, their score by employees is 45
What is Pet Supermarket eNPS?
The eNPS for Pet Supermarket is -56
What is the salary for Director of Sales in Pet Supermarket?
Director of Sales average salary in the US is 190k
What are the salaries in the Engineering in Pet Supermarket?
The average salaries for Engineering in Pet Supermarket is 125k
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