
One on one sessions about performance
The interviewer was very pleasant and easy to talk to
That there are many ideas brought to the table for improvement from an consultants point of view
If I received more money to deal with the way customers treat you during phone call conversations would improve the willingness to be at work
The fact that you can go to any team lead in the same dept if you need assistance with a call from a difficult customer if they happen to be available
I feel undervalued because my base pay rate doesn’t reflect isn’t at least $18 an hour based on all the material that is required to know and if increased to that