Prudential Competitors | Comparably
Prudential Claimed Company
For more than 140 years, Prudential Financial has helped individual and institutional customers grow and protect their wealth. read more
EMPLOYEE
PARTICIPANTS
362
TOTAL
RATINGS
3062
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Prudential Competitors

Prudential competitors include Progressive Insurance, MetLife, Personal Capital, Allstate and AIG. Prudential ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Prudential compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
5th
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd

Prudential Competitors at a Glance

Product Quality Score Comparison

Prudential Ranks 2nd in Product Quality Score

152 Customers rate Prudential's Product Quality Score a 3.3/5, which ranks it 2nd against its competitors, below AIG.

  1. 1st
    AIG
    3.3 / 5
  2. 2nd
    Prudential
    3.3 / 5
  3. 3rd
    Personal Capital
    3 / 5
  4. 4th
    MetLife
    2.9 / 5
  5. 5th
    Progressive Insurance
    2.7 / 5
  6. 6th
    Allstate
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1AIG67
2Prudential66
3Personal Capital61
4MetLife59
5Progressive Insurance54
6Allstate47
NPS Comparison

Prudential Ranks 3rd in Net Promoter Score

191 Customers rate Prudential's Net Promoter Score a -4, which ranks it 3rd against its competitors, below Personal Capital. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Prudential to a friend?”.

  1. 1st
    AIG
    12
  2. 2nd
    Personal Capital
    11
  3. 3rd
    Prudential
    -4
  4. 4th
    Progressive Insurance
    -16
  5. 5th
    MetLife
    -19
  6. 6th
    Allstate
    -31
NPS Comparison
RankCompany Score
1AIG12
2Personal Capital11
3Prudential-4
4Progressive Insurance-16
5MetLife-19
6Allstate-31
Pricing Score Comparison

Prudential Ranks 2nd in Pricing Score

134 Customers rate Prudential's Pricing Score a 3.2/5, which ranks it 2nd against its competitors, below AIG.

  1. 1st
    AIG
    3.4 / 5
  2. 2nd
    Prudential
    3.2 / 5
  3. 3rd
    Personal Capital
    2.9 / 5
  4. 4th
    MetLife
    2.8 / 5
  5. 5th
    Progressive Insurance
    2.5 / 5
  6. 6th
    Allstate
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1AIG69
2Prudential64
3Personal Capital58
4MetLife56
5Progressive Insurance51
6Allstate46
Customer Service Comparison

Prudential Ranks 2nd in Customer Service

128 Customers rate Prudential's Customer Service a 3.2/5, which ranks it 2nd against its competitors, below AIG.

  1. 1st
    AIG
    3.3 / 5
  2. 2nd
    Prudential
    3.2 / 5
  3. 3rd
    Personal Capital
    2.8 / 5
  4. 4th
    Progressive Insurance
    2.7 / 5
  5. 5th
    MetLife
    2.7 / 5
  6. 6th
    Allstate
    2.4 / 5
Customer Service Comparison
RankCompany Score
1AIG67
2Prudential64
3Personal Capital57
4Progressive Insurance54
5MetLife54
6Allstate48
Overall Culture Score Comparison

Prudential Ranks 4th in Overall Culture Score

362 Employees rate Prudential's Overall Culture a 73/100, which ranks it 4th against its competitors, below MetLife. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Personal Capital
    79 / 100
  2. 2nd
    Progressive Insurance
    76 / 100
  3. 3rd
    MetLife
    74 / 100
  4. 4th
    Prudential
    73 / 100
  5. 5th
    Allstate
    67 / 100
  6. 6th
    AIG
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1Personal Capital79
2Progressive Insurance76
3MetLife74
4Prudential73
5Allstate67
6AIG64
eNPS Comparison

Prudential Ranks 3rd in Employee Net Promoter Score

277 Employees rate Prudential's Employee Net Promoter Score a 16, which ranks it 3rd against its competitors, below Personal Capital. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Prudential to a friend?”.

  1. 1st
    Progressive Insurance
    35
  2. 2nd
    Personal Capital
    25
  3. 3rd
    Prudential
    16
  4. 4th
    MetLife
    10
  5. 5th
    Allstate
    4
  6. 6th
    AIG
    -20
eNPS Comparison
RankCompany eNPS
1Progressive Insurance35
2Personal Capital25
3Prudential16
4MetLife10
5Allstate4
6AIG-20
Gender Score Comparison

Prudential Ranks 3rd in Gender Score

43 Employees rate Prudential's Gender Score a 76/100, which ranks it 3rd against its competitors, below Progressive Insurance. The Gender Score tracks how positively women rate their experience at Prudential.

  1. 1st
    Personal Capital
    83 / 100
  2. 2nd
    Progressive Insurance
    77 / 100
  3. 3rd
    Prudential
    76 / 100
  4. 4th
    MetLife
    70 / 100
  5. 5th
    Allstate
    69 / 100
  6. 6th
    AIG
    65 / 100
Gender Score Comparison
RankCompany Score
1Personal Capital83
2Progressive Insurance77
3Prudential76
4MetLife70
5Allstate69
6AIG65
Diversity Score Comparison

Prudential Ranks 5th in Diversity Score

33 Employees rate Prudential's Diversity Score a 68/100, which ranks it 5th against its competitors, below Allstate. The Diversity Score tracks how positively diverse employees rate their experience at Prudential.

  1. 1st
    MetLife
    83 / 100
  2. 2nd
    Personal Capital
    78 / 100
  3. 3rd
    Progressive Insurance
    69 / 100
  4. 4th
    Allstate
    68 / 100
  5. 5th
    Prudential
    68 / 100
  6. 6th
    AIG
    62 / 100
Diversity Score Comparison
RankCompany Score
1MetLife83
2Personal Capital78
3Progressive Insurance69
4Allstate68
5Prudential68
6AIG62
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