Prudential Competitors | Comparably
Prudential Claimed Company
For more than 140 years, Prudential Financial has helped individual and institutional customers grow and protect their wealth. read more
EMPLOYEE
PARTICIPANTS
363
TOTAL
RATINGS
3063
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Prudential Competitors

Prudential competitors include Progressive Insurance, MetLife, Personal Capital, Allstate and AIG. Prudential ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Prudential compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
4th
Product Quality
1st
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd

Prudential Competitors at a Glance

Product Quality Score Comparison

Prudential Ranks 1st in Product Quality Score

153 Customers rate Prudential's Product Quality Score a 3.3/5, which ranks it 1st against its competitors.

  1. 1st
    Prudential
    3.3 / 5
  2. 2nd
    AIG
    3.3 / 5
  3. 3rd
    Personal Capital
    3 / 5
  4. 4th
    MetLife
    2.9 / 5
  5. 5th
    Progressive Insurance
    2.6 / 5
  6. 6th
    Allstate
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Prudential66
2AIG66
3Personal Capital61
4MetLife59
5Progressive Insurance53
6Allstate47
NPS Comparison

Prudential Ranks 3rd in Net Promoter Score

192 Customers rate Prudential's Net Promoter Score a -4, which ranks it 3rd against its competitors, below Personal Capital. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Prudential to a friend?”.

  1. 1st
    AIG
    12
  2. 2nd
    Personal Capital
    11
  3. 3rd
    Prudential
    -4
  4. 4th
    Progressive Insurance
    -16
  5. 5th
    MetLife
    -21
  6. 6th
    Allstate
    -32
NPS Comparison
RankCompany Score
1AIG12
2Personal Capital11
3Prudential-4
4Progressive Insurance-16
5MetLife-21
6Allstate-32
Pricing Score Comparison

Prudential Ranks 2nd in Pricing Score

135 Customers rate Prudential's Pricing Score a 3.2/5, which ranks it 2nd against its competitors, below AIG.

  1. 1st
    AIG
    3.5 / 5
  2. 2nd
    Prudential
    3.2 / 5
  3. 3rd
    Personal Capital
    2.9 / 5
  4. 4th
    MetLife
    2.8 / 5
  5. 5th
    Progressive Insurance
    2.5 / 5
  6. 6th
    Allstate
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1AIG70
2Prudential64
3Personal Capital58
4MetLife56
5Progressive Insurance51
6Allstate46
Customer Service Comparison

Prudential Ranks 2nd in Customer Service

129 Customers rate Prudential's Customer Service a 3.1/5, which ranks it 2nd against its competitors, below AIG.

  1. 1st
    AIG
    3.3 / 5
  2. 2nd
    Prudential
    3.1 / 5
  3. 3rd
    Personal Capital
    2.8 / 5
  4. 4th
    MetLife
    2.7 / 5
  5. 5th
    Progressive Insurance
    2.6 / 5
  6. 6th
    Allstate
    2.3 / 5
Customer Service Comparison
RankCompany Score
1AIG67
2Prudential63
3Personal Capital57
4MetLife54
5Progressive Insurance53
6Allstate47
Overall Culture Score Comparison

Prudential Ranks 4th in Overall Culture Score

363 Employees rate Prudential's Overall Culture a 73/100, which ranks it 4th against its competitors, below MetLife. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Personal Capital
    79 / 100
  2. 2nd
    Progressive Insurance
    76 / 100
  3. 3rd
    MetLife
    74 / 100
  4. 4th
    Prudential
    73 / 100
  5. 5th
    Allstate
    67 / 100
  6. 6th
    AIG
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Personal Capital79
2Progressive Insurance76
3MetLife74
4Prudential73
5Allstate67
6AIG63
eNPS Comparison

Prudential Ranks 3rd in Employee Net Promoter Score

277 Employees rate Prudential's Employee Net Promoter Score a 16, which ranks it 3rd against its competitors, below Personal Capital. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Prudential to a friend?”.

  1. 1st
    Progressive Insurance
    33
  2. 2nd
    Personal Capital
    25
  3. 3rd
    Prudential
    16
  4. 4th
    MetLife
    9
  5. 5th
    Allstate
    4
  6. 6th
    AIG
    -19
eNPS Comparison
RankCompany eNPS
1Progressive Insurance33
2Personal Capital25
3Prudential16
4MetLife9
5Allstate4
6AIG-19
Gender Score Comparison

Prudential Ranks 3rd in Gender Score

43 Employees rate Prudential's Gender Score a 76/100, which ranks it 3rd against its competitors, below Progressive Insurance. The Gender Score tracks how positively women rate their experience at Prudential.

  1. 1st
    Personal Capital
    83 / 100
  2. 2nd
    Progressive Insurance
    77 / 100
  3. 3rd
    Prudential
    76 / 100
  4. 4th
    MetLife
    70 / 100
  5. 5th
    Allstate
    69 / 100
  6. 6th
    AIG
    65 / 100
Gender Score Comparison
RankCompany Score
1Personal Capital83
2Progressive Insurance77
3Prudential76
4MetLife70
5Allstate69
6AIG65
Diversity Score Comparison

Prudential Ranks 4th in Diversity Score

33 Employees rate Prudential's Diversity Score a 68/100, which ranks it 4th against its competitors, below Allstate. The Diversity Score tracks how positively diverse employees rate their experience at Prudential.

  1. 1st
    MetLife
    83 / 100
  2. 2nd
    Personal Capital
    78 / 100
  3. 3rd
    Allstate
    68 / 100
  4. 4th
    TIED
    Prudential
    68 / 100
  5. 4th
    TIED
    Progressive Insurance
    68 / 100
  6. 6th
    AIG
    62 / 100
Diversity Score Comparison
RankCompany Score
1MetLife83
2Personal Capital78
3Allstate68
4Prudential68
4Progressive Insurance68
6AIG62
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