Prudential Employee Reviews
Out of 252 Prudential employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Prudential improve their work culture. The Admin team, with 88% positive reviews, reports the best experience at Prudential compared to all other departments at the company. The IT team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very understanding of personal issues. My direct leadership is wonderful at positive coaching
They are engaged with their staff and team players.
They are newer and all from Guardian
Provide leadership, training along with recruiting quality advisors to join the team
Review from Sales Dept
Personable. Dependable. Honest. Helpful. Smart. Proactive. People you strive to be. My manager Mark Sears might one of the best people I've ever worked for. I learn from him daily.
Review from Admin Dept
What does the leadership team need to get better at?
Be kind to people and lift up the staff in positive ways
Treating all employees with the same respect and appreciation.
horrible management, horrible management, horrible management
Willing to make difficult decisions and institute dramatic changes. Very little effort to help employees understand, navigate or succeed during the many (often-contradictory) change initiatives currently under way.
Review from Communications Dept
Listen and stop acting like they are fixing problems that aren
Review from Finance Dept
What is the best part about your compensation package?
They offer a pension and a 401k match at 4%.
Compensation is fair with a mix of benefits.
Their salaries are fair and in line with market. And their 401k and pension are also fair and in line with market.
Stock purchase plan is very good
Review from IT Dept
The health benefits have always been the best.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Kindness and care and follow up
Review from Admin Dept
Lots of ither companies offer better compensatiin which explains our high attrition rate. Our benefits are too expensive also.
Review from Sales Dept
Better base salary for juniors
They love to overwork us and often time when we are forced to work OT we don’t even get paid
Better pay and better benefits
Review from Finance Dept
What are some of the best things about your team?
We all work together and are all accountable
Some strong talent throughout the company
The level of respect and ability to disagree and bounce ideas.
Supportive, Knowledgable , willingness yo psrtner
They are good people and dont cause any problems
What do your coworkers need to improve and how could you work together better?
Just better understanding of what our main objective is.
Advisors need support to build an effective practice to help clients. This does not happen at Prudential.
Accept diversity & learn how to communicate
More civility and less 'dog-eat-dog' behavior.
Review from Sales Dept
Everyone is too busy to care
Review from Marketing Dept
What is most positive about the culture and environment at your company?
The culture is great! Very motivating.
The respect and politeness of all to each other as well as the professionalism.
Remote work, people are heard
The workload is steady but not to the point of burning you out
The encouragement my boss radiates on a daily basis to every person he talks to and sometimes even firmwide via emails and zoom meetings - it's truly inspiring and sets the entire tone for the workday.
Review from Admin Dept
What needs to change to make the company culture better?
Promotions aligned with results and not seniority
Review from Finance Dept
The back office staff is highly Incompetent
Review from Sales Dept
Leadership team gets in the way. Between compliance and CTR and documenting everything on 10 different platforms, it gets excessive and slows down business. Managing director role is useless this day in age
Review from Sales Dept
Senior leaders do not hold themselves accountable
Review from Operations Dept
Leadership needs to change. CEO is great but many of his directs and lower are not.
What did you like most about the interview process?
Well structured, strong communication and follow up
The quick set up of different level interviews.
Don't remember. 57 years ago
Review from Sales Dept
I dont remember alot of detail because it was a couple years ago
The ability of the interviewers to listen and ask smart questions
What would you improve about your company's interview process?
Be sure the hiring manager is upfront about the job they are interviewing for.
Honestly it wasn’t awful, I just wish they were more upfront about something gib
What makes you most happy at work?
Recognition of hard work and the collaboration.
The positive daily interaction across all levels.
People i worl with, my boss, my job
Working on a meaningful project.
That I know what my job is and what my expectations are
What's going wrong and how can it be improved?
They need to put more into their employees as well as their systems. Their systems are very outdated and slow and their plan rules are so disorganized that it’s hard to give the right info and feel confident about
Big changes in a vacuum. Executives tried to skip to implementation without ensuring that employees understand the strategy (if there is one) and earning the trust it will take to get there. Employees are working harder than ever to support transformation but anyone human suddenly feels replaceable.
Review from Communications Dept
The life insurance business model is outdated.
Review from Sales Dept
Direction changes every 6 months
Review from Operations Dept
unconnected, inefficient, disparate systems; lack of knowledge of management; MOVE on feedback given; fair pay for job level; honesty
Review from Customer Support Dept
What would you most like to see improved at your company?
Better manager accountability and better guidance on major goals.
Review from IT Dept
Bureaucracy
Review from IT Dept