REI – Call center. Overworked and severely underpaid. Their answer to a rising number of people quitting is to overload us even more. Don't even bother becoming a "chat specialist". Pennies of a pay increase with a queue that never goes down due to there being only 3-7 people on shift at a time.

REI Claimed Company

Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. read more

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Call center. Overworked and severely underpaid. Their answer to a rising number of people quitting is to overload us even more. Don't even bother becoming a "chat specialist". Pennies of a pay increase with a queue that never goes down due to there being only 3-7 people on shift at a time.

Why do you feel undervalued and what would make you feel better about your compensation?

The pay is garbage and any complaints or concerns get ignored. Try to distract by pointing out diversity and pronoun usage. PAY US DECENTLY.

What is most positive about the culture and environment at your company?

Fun with an emphasis on work life balance
Environment review

What is the best part about your compensation package?

Compensation seems better than other places
Compensation review from Operations Dept

What is the best part about your compensation package?

We get great gear discounts.
Compensation review from Operations Dept

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