Reverb Culture | Comparably
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Reverb Claimed Company
Since launching in 2013, Reverb has grown into the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments and a vibrant community of buyers and sellers all over the world. read more
EMPLOYEE
PARTICIPANTS
53
TOTAL
RATINGS
612

Reverb Company Culture

Reverb Culture

This score is derived from employee ratings & reviews
4.2/5
Reverb's Overall Culture is rated B+

Top Rated Culture Dimensions

Reverb CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Dave Mandelbrot Reverb's CEO
Dave Mandelbrot
73 /100

Diversity at Reverb

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Reverb have rated Team, Meetings, and Leadership as the highest categories they have scored

Women at Reverb

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at Reverb have rated Meetings, Team, and Perks And Benefits as the highest categories they have scored

Reverb eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

14

Reverb employees are 14% more likely to recommend Reverb as a great place to work

45%Promoters
24%Passives
31%Detractors

Working at Reverb

Working at Reverb is rated highly by 53 employees, across various culture dimensions. Reverb employees are most satisfied about Perks And Benefits, Environment, and Happiness categories, putting Reverb’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Chicago. See below in detail how working at Reverb was rated by employees.

Overall Company Culture at Reverb

B+

Overall Company Culture at Reverb is rated B+

Last updated months ago

Top
20%

Reverb ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 53 Employees

View Results
0
20
40
60
80
100
Engineering
63
Engineering63

Reverb Employee Reviews

Out of 96 Reverb employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Reverb improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From Reverb Employees

  • What is most positive about the culture and environment at your company?
    The work life balance is truly great and nothing is ever too pressing or stressful
  • What are some of the best things about your team?
    Incredibly smart engineers and individual contributors all across the board
  • What do you like best about the leadership team?
    They seem to genuinely care about the wellbeing of the employees

Constructive Feedback From Reverb Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    They benefits could be adjusted to make it more inclusive for all. They are decent for the industry but behind in the company's values and beliefs

Reverb Company Information

Reverb Company Overview

Since launching in 2013, Reverb has grown into the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments and a vibrant community of buyers and sellers all over the world.

Reverb was founded in 2013 and its current CEO is Dave Mandelbrot. Since its inception 13 years ago, Reverb has grown to 245 employees.

Reverb Mission, Vision & Values

Reverb Mission Statement

Reverb's mission is to make the world more musical.

Reverb Vision Statement

Reverb will unite music makers with gear that inspires them in transformative ways that only Reverb can deliver.

Reverb Values

  • Leading with enthusiasm
  • Working in harmony
  • Learning and teaching
  • Embracing creativity in all forms
  • Owning our performance

Sustainability and Corporate Social Responsibility at Reverb

As a subsidiary of Etsy, Reverb shares their industry-leading pledge to reach Net Zero carbon emissions by 2030. When someone buys an item on Reverb, we measure the carbon emissions released into the atmosphere as a result of shipping that item, the materials used to pack the items, end user energy use (like the energy it takes for buyers to search for and purchase items on Reverb.com), and our corporate supply chain in that calculation and increasing our investments in offsets accordingly, and invest in projects that reduce carbon emissions by the same amount, with no additional cost to buyers or sellers. This is in addition to being a carbon neutral company since 2019 (i.e., offsetting employee commuting, office energy use, business travel, etc.).

One of the ways we're making the world more musical is through Reverb Gives, which provides musical instruments to youth music education programs. Our team also gives back to the community and causes important to them with paid volunteer hours and our donation matching program.

Headquarter3345 N Lincoln Avenue
Chicago, IL 60657
United States of America
Websitereverb.com/
Founding Date2013
Tel888-726-2728
Company StatusPublic
Jobsreverb.com/page/jobs
Social Sites
  • Collaboration Space at Reverb's Office
  • Collaboration at Reverb
  • REV Talk 2022
  • Swing Chairs at Reverb's Office
  • Reverb's Chicago Office
  • Hybrid Meeting at Reverb Office

Reverb Employees

Reverb has 245 employees. 53 employees at Reverb have reviewed Reverb across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 53 Reverb employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Reverb are pleased with their total compensation at Reverb, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Reverb are pleased with their team. 53 Participants grade the quality of their coworkers a B. The majority believe the meetings at Reverb are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Reverb believe the environment at Reverb is positive. Most Participants believe the pace of work at Reverb is comfortably fast. About 87% of the employees at Reverb work 8 hours or less.

Overall, the employees at Reverb are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Reverb - Employee Onboarding

The prevailing opinion from employees about joining Reverb is that the company was very prepared on their first day. Reverb employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Reverb KPIs and OKRs

At this moment no Reverb employees have provided insight into whether or not they clearly understand Reverb's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Reverb CEO & Leadership

Reverb CEO - Dave Mandelbrot

Dave Mandelbrot Reverb's CEO
73 /100

Reverb’s CEO Dave Mandelbrot started in this role in 2020. Dave’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Chicago. Reverb’s CEO is highly regarded especially by employees with 1 to 3 Years experience, Female employees, and Caucasian employees. However, employees with Over 10 Years experience, employees in the Engineering department, and Male employees have a less favorable view of the CEO and believe there is room for improvement. Under Mandelbrot’s leadership, Reverb employee respondents are most happy about their Perks And Benefits and the company’s Environment. Office Culture and eNPS are two areas, according to respondents, where Reverb could stand to see real improvement.

Reverb Leadership

The Reverb Executive Team is rated a “B” and led by CEO Dave Mandelbrot, CFO & Chief Strategy Officer Kevin Drost, and Chief Marketing Officer Kristen Cho

  • Dave Mandelbrot  CEO / President

    Dave Mandelbrot CEO / President

    Dave Mandelbrot serves as the CEO / President of Reverb.

  • Kevin Drost CFO & Chief Strategy Officer

    Kevin Drost is Reverb's Chief Financial Officer and leads the Strategy team, which includes Data Analytics.

  • Kristen Cho Chief Marketing Officer

    Kristen Cho leads Reverb's Marketing team.

  • Jason Wain CTO

    Jason Wain serves as the CTO of Reverb.

Reverb Salaries

How much does Reverb pay?

How much do people at Reverb get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Reverb is $100,586, or $48 per hour, while the estimated median salary is $117,845, or $56 per hour.

At Reverb, the highest paid job is a General Counsel at $294,524 annually and the lowest is a CS Rep at $40,368 annually. Average Reverb salaries by department include: Design at $82,842, Marketing at $211,433, Customer Support at $43,996, and Sales at $182,390. Half of Reverb salaries are above $117,845.

38 employees at Reverb rank their Compensation in the Top 25% of similar sized companies in the US (based on 106 ratings) while 34 employees at Reverb rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 34 ratings).

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$118k
$118k33rd Percentile
50th Percentile
$198k
$198k50th Percentile
67th Percentile
$257k
$257k67th Percentile
83rd Percentile
$311k
$311k83rd Percentile
100th Percentile
$359k
$359k100th Percentile
$100,586*
Average Compensation
$117,845*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Reverb Salaries by Department

Explore Reverb Salaries

Diversity & Inclusion at Reverb

Diverse employees at Reverb score the company 75/100 across various culture categories, placing Reverb in the Top 35% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Reverb across various culture dimensions.

We’re growing a marketplace that is as diverse as music itself, and continuing to build a diverse team is key to our ability to do that. We’ve laid the foundation for our diversity, equity, and inclusion strategy, which includes supporting our DEI Council, championing Employee Resource Groups, and offering new learning and development tools. Plus, we’ve set long-term goals for hiring, training, and more.

Ranked Culture the Highest

Women 75/100
Department - Engineering
Men 46/100
Department - Engineering
Diverse Employees 74/100
Department - Engineering

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Reverb Perks & Benefits

Get employer paid health benefits, 401k matching/pension contributions, equity (offers vary by country), 18 weeks of gender neutral parental leave, supplemental mental health benefits, and generous paid time off—whether your band is touring in Japan or your teen is touring their first college campus.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Work From Home Policy
  • Unique Office Space

Reverb PTO

Reverb PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Reverb Careers

Reverb Jobs

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H1B Visa

In 2019, Reverb applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Reverb has a total of 245 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Reverb Know You Want To Work There

Overview of Candidates Interested in Reverb on Comparably

Candidates By Department

All Industries
50%
Customer Support
50%

Candidates By Location

Chicago
100%

Frequently Asked Questions regarding Reverb

What is Reverb address?

Reverb location is at 3345 N Lincoln Avenue

Who is the CEO of Reverb?

Reverb CEO is Dave Mandelbrot, their score by employees is 73

What is Reverb eNPS?

The eNPS for Reverb is 14

What is the salary for Lead Engineer in Reverb?

Lead Engineer average salary in the US is 132k

What are the salaries in the Operations in Reverb?

The average salaries for Operations in Reverb is 84k

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