
Give better advice on how to obtain metric goals. Lead by example, versus expecting goals to be met and not having valuable experience to accomplish them yourselves.
Eliminate conference calls during busy times. Speak with stores individually to determine their defecits and use this to better help them meet goal. Personalized help versus a one size fits all model
Overtime is not allowed. Hourly rates are not increased on Holidays. Vacation time is given per year, i.e. 3 weeks rather than earned (no incentive to work extra shifts). Bonuses are nearly impossible to obtain.