Rite Aid CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
i've only worked a couple of weeks but the experience has been pleasant
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Well... They comply with policies.
Review from Customer Support Dept
They are very communicative and present.
Review from Customer Support Dept
they really support the employees
Review from Customer Support Dept
They are friendly and try to get to know associates when they come out to visit stores.
Review from Customer Support Dept
Easy to work with, understanding, compassionate
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to start listening and taking complaints seriously. They always pile on more and more statistics to meet to the point that they contradict each other and you'll never meet them all. The leaders don't care about anyone but themselves and take down good employees to get a "Atta boy!"
Review from Customer Support Dept
They need to hire more workers. We are way understaffed. We got workers like myself doing other people
Review from Customer Support Dept
Getting more customized with newer technology Coming up with a better work schedules that wont put so much stress on themselves and others staying on task remembering task verbal communication
Review from Customer Support Dept
The District Manager supportive of his team and listen.so no one gets injured while working and not threaten on firing good employees
Review from Customer Support Dept
be more in tune with and considerate of employees. This company is one of the worst in regard to how employees are treated
Review from Customer Support Dept
What is the best part about your compensation package?
Receiving it, I guess. I don't get benefits because 39.5 hours a week isn't full-time.
Review from Customer Support Dept
paid time off and sick leave
Review from Customer Support Dept
Health insurance and 401 k
Review from Customer Support Dept
being able to have medical and dental coverage
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have to be certified to do my job in my state and I make barely above minimum wage. The cashiers up front who have been at our store less than a year and at all of the fast food joints around make more than I do when I've been there three years and have to be certified.
Review from Customer Support Dept
My manager at the place kinda treated me different
Review from Customer Support Dept
They need to offer raises more often.
Review from Customer Support Dept
Maybe higher pay, the option to work from home, more team building, better training techniques
Review from Customer Support Dept
I feel like I should get paid based on all of the different tasks that are asked of me.
Review from Customer Support Dept
What are some of the best things about your team?
Very polite and uplifting, just a joy to work with.
Review from Customer Support Dept
We work hard together. We are a team
Review from Customer Support Dept
We work well together and all have the same customer oriented mindset.
Review from Customer Support Dept
we all work together in a quality team
Review from Customer Support Dept
We all get along well with each other and compliment each other with our skills.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There is no communication at all and no one seems willing to change that. The atmosphere is very chaotic and hopeless.
Review from Customer Support Dept
The district manager and store manager need to improve on team building.insead of be littlleing the employees
Review from Customer Support Dept
they need to have a better sense of responsibility. Better and continuing training opportunities would be helpful
Review from Customer Support Dept
work harder and quit texting so much
Review from Customer Support Dept
be treated as a team
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The most positive thing is when I get to go home. The entire time any of us are there, we hate it.
Review from Customer Support Dept
If someone doesn't finish their job, you do. If you don't finish yours, they do. Proper teamwork.
Review from Customer Support Dept
The teamwork of my coworkers
Review from Customer Support Dept
my co workers are very giving to anyone who will accept it
Review from Customer Support Dept
Everyone has a positive attitude towards coworkers and customers. And always willing to help customers the best we can.
Review from Customer Support Dept
What needs to change to make the company culture better?
To clean up certain parts of upper management would be a good start
Review from Customer Support Dept
better consideration and recognition of employees abilities
Review from Customer Support Dept
company is cheap about everything and there is no apprecaiton
Review from Customer Support Dept
Don't think every employee is easily replaceable. If you let people have a say, they will care more, and will work harder cuz they want to
Review from Customer Support Dept
corperate upper management treating everyone fairly
Review from Customer Support Dept
What did you like most about the interview process?
Questions were concise and had an obvious direction and relevance to them.
Review from Customer Support Dept
it was quick and easy.
Review from Customer Support Dept
The person interviewing me made me feel comfortable and as of they wanted me to be part of the team.
Review from Customer Support Dept
I was hired on the spot
Review from Customer Support Dept
The interview process when I was hired is different than it is currently. I was interviewed by three different people and they each asked different questions regarding my work ethic and experience, so I truly believed they cared about finding the right person to fill the vacancy.
Review from Customer Support Dept
What would you improve about your company's interview process?
They need to communicate better with people who interview here
Review from Customer Support Dept
Make sure you hire someone who was willing to work and have excellence customer service skills not just an able body.
Review from Customer Support Dept
What makes you most happy at work?
My coworkers make me most happy.
Review from Customer Support Dept
Leaving work at the end of a shift
Review from Customer Support Dept
The fast pace of the day and a positive work environment.
Review from Customer Support Dept
interacting with the customers and products
Review from Customer Support Dept
Being able to assist customers with a small part of their day with a smile.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The company has shown on multiple occasions its utter incompetence at running a company and seems on the edge of filing bankruptcy. To make matters worse, they don't care about anyone at store level. To make it better, they need to start paying attention and listening to us.
Review from Customer Support Dept
Like I said they need to hire more people. We are severely understaffed
Review from Customer Support Dept
A change in interacting with the customers maybe the option to work from home
Review from Customer Support Dept
There is no chance when you think your doing the right thing someone will stab you in the back
Review from Customer Support Dept
not having enough tools to make it a productive work day and no understanding on behalf of upper management
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Rite Aid yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
Hire more people because we are understaffed
Review from Customer Support Dept