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Shangri-La Hotels and Resorts Company Culture
Shangri-La Hotels and Resorts Culture
This score is derived from employee ratings & reviewsA+
4.6/5
Top Rated Culture Dimensions
Compensation
A+Happiness
A+Perks & Benefits
A+Retention
A+Outlook
A+Shangri-La Hotels and Resorts CEO
Bottom 25%Bottom 25% of Similar Size Companies
Beng Chee Lim
60 /100
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Diversity at Shangri-La Hotels and Resorts
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at Shangri-La Hotels and Resorts
N/A
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Anonymously Rate Your Experience & Make Work BetterShangri-La Hotels and Resorts eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies
Recommend to a Friend?
20
Shangri-La Hotels and Resorts employees are 20% more likely to recommend Shangri-La Hotels and Resorts as a great place to work
| 50% | Promoters |
|---|---|
| 20% | Passives |
| 30% | Detractors |
Working at Shangri-La Hotels and Resorts
Working at Shangri-La Hotels and Resorts is rated highly by 14 employees, across various culture dimensions. Shangri-La Hotels and Resorts employees are most satisfied about Compensation, Happiness, and Perks And Benefits categories, putting Shangri-La Hotels and Resorts’s culture in the Top 5% compared to similar sized companies on Comparably. See below in detail how working at Shangri-La Hotels and Resorts was rated by employees.
Overall Company Culture at Shangri-La Hotels and Resorts
A+
Overall Company Culture at Shangri-La Hotels and Resorts is rated A+
Last updated months ago
Top
5%
Shangri-La Hotels and Resorts ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterShangri-La Hotels and Resorts Employee Reviews
Out of 3 Shangri-La Hotels and Resorts employee reviews, 33% were positive. The remaining 67% were constructive reviews with the goal of helping Shangri-La Hotels and Resorts improve their work culture.
| Positive Reviews | 33% |
|---|---|
| Constructive Feedback | 67% |
Constructive Feedback From Shangri-La Hotels and Resorts Employees
- What needs to change to make the company culture better?Remove politics, think of it as a business.
- What does the leadership team need to get better at?Less politics and back stabbing.
Shangri-La Hotels and Resorts Company Information
Shangri-La Hotels and Resorts Company Overview
Leading luxury hotel group
Shangri-La Hotels and Resorts Mission, Vision & Values
Shangri-La Hotels and Resorts Mission & Values
To delight our guests every time by creating engaging experiences straight from our hearts.
| Headquarter | 33 Fu Cheng Road, Pudong, Shanghai 200012 China |
|---|---|
| Website | www.shangri-la.com/corporate/about-us/ |
| Founding Date | 1971 |
| Tel | +86-21-68828888x7516 |
| Company Status | Public |
| Stock | SHALY |
Shangri-La Hotels and Resorts Competitors
Shangri-La Hotels and Resorts competitors include Marriott, IHG, and Hilton. Shangri-La Hotels and Resorts ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Shangri-La Hotels and Resorts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Shangri-La Hotels and Resorts Employees
14 employees at Shangri-La Hotels and Resorts have reviewed Shangri-La Hotels and Resorts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 14 Shangri-La Hotels and Resorts employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Shangri-La Hotels and Resorts are extremely happy with their total compensation at Shangri-La Hotels and Resorts, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Shangri-La Hotels and Resorts are pleased with their team. 14 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Shangri-La Hotels and Resorts are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Shangri-La Hotels and Resorts believe the environment at Shangri-La Hotels and Resorts is positive. Most Participants believe the pace of work at Shangri-La Hotels and Resorts is comfortably fast. About 25% of the employees at Shangri-La Hotels and Resorts work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Shangri-La Hotels and Resorts are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Shangri-La Hotels and Resorts - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Shangri-La Hotels and Resorts KPIs and OKRs
At this moment no Shangri-La Hotels and Resorts employees have provided insight into whether or not they clearly understand Shangri-La Hotels and Resorts' KPIs and OKRs.
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Shangri-La Hotels and Resorts CEO & Leadership
Shangri-La Hotels and Resorts CEO - Beng Chee Lim
60 /100
Beng Chee’s approval rate is lower compared to CEOs at similar sized companies, putting Beng Chee in the Bottom 25% of all CEOs of similar-sized companies on Comparably. Beng Chee Lim’s employees rank Shangri-La Hotels and Resorts in the Top 5% for Compensation, in the Top 5% for Happiness, and in the Top 5% for Perks And Benefits. When compared to Shangri-La Hotels and Resorts’s competitors, Beng Chee Lim ranks below both Hilton CEO Christopher Nassetta and IHG CEO Keith Barr.
Shangri-La Hotels and Resorts Leadership
The Shangri-La Hotels and Resorts Executive Team is rated a “B” and led by CEO Beng Chee Lim, Vice President Sales, The Americas Jonathan Caplan, and Banquets Service Executive; Group Svc Lead Mgr (5 star location) Nelson Canlas
Beng Chee Lim CEO / President
Beng Chee Lim serves as the CEO / President of Shangri-La Hotels and Resorts.
Jonathan Caplan Vice President Sales, The Americas
Jonathan Caplan serves as the Vice President Sales, The Americas of Shangri-La Hotels and Resorts. Jonathan started at... read more
Nelson Canlas Banquets Service Executive; Group Svc Lead Mgr (5 star location)
Nelson Canlas serves as the Banquets Service Executive; Group Svc Lead Mgr (5 star location) of Shangri-La Hotels and... read more
Shangri-La Hotels and Resorts Salaries
How much does Shangri-La Hotels and Resorts pay?
How much do people at Shangri-La Hotels and Resorts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shangri-La Hotels and Resorts is $131,418, or $63 per hour, while the estimated median salary is $129,376, or $62 per hour.
At Shangri-La Hotels and Resorts, the highest paid job is a Director of Sales at $229,909 annually and the lowest is a Receptionist at $38,747 annually. Average Shangri-La Hotels and Resorts salaries by department include: Admin at $58,771, Marketing at $108,725, HR at $123,834, and Product at $159,693. Half of Shangri-La Hotels and Resorts salaries are above $129,376.
4 employees at Shangri-La Hotels and Resorts rank their Compensation in the Top 5% of similar sized companies (based on 12 ratings) while 4 employees at Shangri-La Hotels and Resorts rank their Perks And Benefits in the Top 5% of similar sized companies (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $98k | $98k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $243k | $243k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $305k | $305k | 100th Percentile |
$131,418*
Average Compensation
$129,376*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Shangri-La Hotels and Resorts Salaries by Department
Diversity & Inclusion at Shangri-La Hotels and Resorts
The Diversity score provides insights into how diverse employees feel and rate their work experience at Shangri-La Hotels and Resorts across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Shangri-La Hotels and Resorts Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Shangri-La Hotels and Resorts PTO
Shangri-La Hotels and Resorts PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Shangri-La Hotels and Resorts Careers
Shangri-La Hotels and Resorts Jobs
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Frequently Asked Questions regarding Shangri-La Hotels and Resorts
What is Shangri-La Hotels and Resorts address?
Shangri-La Hotels and Resorts location is at 33 Fu Cheng Road, Pudong, Shanghai
Who is the CEO of Shangri-La Hotels and Resorts?
Shangri-La Hotels and Resorts CEO is Beng Chee Lim, their score by employees is 60
What is Shangri-La Hotels and Resorts eNPS?
The eNPS for Shangri-La Hotels and Resorts is 20
What is the salary for Director of Sales in Shangri-La Hotels and Resorts?
Director of Sales average salary in the US is 230k
What are the salaries in the Legal in Shangri-La Hotels and Resorts?
The average salaries for Legal in Shangri-La Hotels and Resorts is 199k
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