SmileDirectClub Compensation Employee Reviews

The company really stresses work-life balance, so the unlimited PTO policy for salaried managers is a perk.

Review from HR Dept

it is the most generous in my 35 year career.

Review from IT Dept

Excellent benefits and best aligners!!

Review from Marketing Dept

Stock compensation and fair salary

Review from Finance Dept

The bonus structure is great

Review from Sales Dept

Everything add up makes it amazing

Review from Operations Dept

Our company is very generous, I do not use the health benefits, but the PTO is headed to unlimited next year. We just get Better and better.

Review from Sales Dept

Of course it's our Unlimited PTO!

Competitive pay and benefits that go along with it.

Review from HR Dept

Response from SmileDirectClub

This is great to see!

Very competitive salary. Work from home days, etc. are all part of my offer I feel. Best company ever!

Review from HR Dept

Response from SmileDirectClub

We love seeing this!

They pay above the median income for similar jobs

Review from Sales Dept

Response from SmileDirectClub

Thank you for sharing!

Company is willing to pay for top talent.

Review from Operations Dept

Response from SmileDirectClub

We sure are proud of our incredible team members. Thank you!

I am thankful to have compensation. Blessed to be working for smile direct club!

Review from Sales Dept

Response from SmileDirectClub

:) Thank you for your support!

opportunity for monthly bonuses and insurance

Review from Sales Dept

Response from SmileDirectClub

We are proud of our benefits package! Thank you for sharing.

I love that they offer things paid for time off at your normal rate and that they’re very helpful with time off request

Review from Sales Dept

Fair compensation based on work history and generous pto

Review from Sales Dept

Competitive and bonus structure is realistic

Review from Operations Dept

There are good benefits and options.

Review from Sales Dept

Flexible Time off is always appreciated

Review from Sales Dept

Bonuses based on our goals that we achieve as a team and individually and being compensated based on performance

Review from Sales Dept

I feel undervauled because I was offered one pay rate but once I started they changed the pay rate. This company can't be trusted when going through the offer process.

Review from Sales Dept

SDC has failed to care for their long-term employees and brings on new employees with less experience for the same position with a substantially higher salary.

Review from IT Dept

the whole notion around working 25/8 (instead of 24/7) is highly pushed for here. If you don’t answer emails out of work hours (such as 11pm or 3am), you will get reprimanded. there is no such thing as work/life balance or integration and th

Review from HR Dept

I am paid $20K less per year than my male peers with equivalent experience.

Review from Engineering Dept

PTO is one of worst in Nashville. Also for a tech company that's trying to be in with millennials (casual dress, fun office events, cool office space), there aren't other over the top perks that truly make it hard to imagine leaving SDC like flexible working hours, work from home, lunch benefits etc

Review from Marketing Dept

Response from SmileDirectClub

We appreciate you leaving us a review and are concerned to see this. Please reach out to your People & Organization Business Partner so that we can collect feedback and make improvements or email us at [email protected].

Better benefits. Lower healthcare premiums, parking allowance or closer lot.

Review from HR Dept

Response from SmileDirectClub

We appreciate this feedback, as it's important that our team members feel supported in their benefits package. This is certainly something we will prioritize as we continue to grow.

We are not paid enough at all. People downtown and in the fish bowl are but no one else isnt

Review from Product Dept

Response from SmileDirectClub

We're concerned to see this, as we want our team members to feel appreciated through their compensation. We sure hope you will voice your feedback to your leader as well as the people support team at [email protected].

We have very limited healthcare options if you live anywhere outside of Nashville, TN

Review from Sales Dept

Response from SmileDirectClub

We appreciate this feedback and will certainly keep this in mind. Please reach out to discuss further at [email protected].

being a dental assistant is no bad my compensation but i'm really prepared to get a better position and better compensation

Review from Sales Dept

Response from SmileDirectClub

One of the amazing things about working at SmileDirectClub are opportunities for growth! We sure hope you will speak to your leader about your career goals.

Lower the insurance premiums. The deductible is $5000.

Review from Sales Dept

Response from SmileDirectClub

We definitely want to provide quality benefits, and we'll certainly keep your feedback in mind. Please feel free to reach out with further input at [email protected].

We don't have the 2 break all other companies provide and we work 6 days. Having only one day off does not allow time for family and clean the house. All one wants to do is sleep. Feels like a prison

Review from Operations Dept

Response from SmileDirectClub

This is concerning to see. We certainly value work life balance, and we know the value in time off and breaks. We hope you will discuss your concerns with your leaders and people support. We can be reached at [email protected].

For my years of experience and everything I'm doing in my role, I deserve higher pay and a more appropriate title.

Review from Marketing Dept

Response from SmileDirectClub

We appreciate your feedback here, and we certainly want all team members to feel valued. We hope you will continue to share your concerns with your leaders as well as people support. We can be reached at [email protected].

Better increase amounts for merit increases

Review from Finance Dept

Response from SmileDirectClub

We appreciate your feedback on this, as we always want our team members to feel valued. Please continue to share this feedback with your leaders and people support.

i was hired for one job and now im doing another

Review from Finance Dept

Response from SmileDirectClub

We're sorry to see this, and we encourage you to continue this conversation with your leader and people support.

More hours for full time 30 hours a week isn’t enough

Review from Sales Dept

Response from SmileDirectClub

We certainly want our team members to feel supported in their full time employment. We sure hope you will reach out for support -- that's what we're here for. You can reach us at [email protected].

I feel like there should be Merit raises and more room to grow.

Review from Operations Dept

The bonus structure should be a % of total volume of the months gross sales.

Review from Sales Dept

I have been top performer several times and all they give me is mini fan.

Review from Customer Support Dept

Response from SmileDirectClub

We certainly want our team to feel valued within their compensation structure, and we like providing acknowledgement to team members for the things they excel in as well. We hope you will reach out to your leaders and people support with your input.

We need a performance bonus, for agents and Leads.

Review from Customer Support Dept

There is no real benefits besides the transportation. I think it would be good to have some kind of bonus based in our performance.

Review from Customer Support Dept

Response from SmileDirectClub

Our Customer Care team does have a bonus structure in place. We hope you will reach out to your leader for more information on this!