SmileDirectClub Employee Reviews
Out of 895 SmileDirectClub employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping SmileDirectClub improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at SmileDirectClub compared to all other departments at the company. The Product team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Generally easy going with operations
I love how transparent and open they are regarding the business. They welcome new ideas and make you feel a part of the team instantly.
Review from HR Dept
Transparent, easy to approach, down-to-earth, caring about both business and people, curious, creative, and fun.
Review from HR Dept
SDC's leadership team has a real passion for what we do. Leaders at all levels across all functions are heavily invested in the customer experience and continually improving the journey, and they are highly knowledgable about all aspects of the business.
Review from Marketing Dept
Flexibility, They Care and are available to all !
Review from IT Dept
What is the best part about your compensation package?
The company really stresses work-life balance, so the unlimited PTO policy for salaried managers is a perk.
Review from HR Dept
it is the most generous in my 35 year career.
Review from IT Dept
Excellent benefits and best aligners!!
Review from Marketing Dept
Stock compensation and fair salary
Review from Finance Dept
The bonus structure is great
Review from Sales Dept
What are some of the best things about your team?
Working with a lot of really smart people, building something together from the ground up.
Review from Marketing Dept
All are open to new ideas and the teaming is the best.
Review from IT Dept
Constant communication is on point!!
Review from Marketing Dept
Empathy, tolerance, respect, skills, and attitude
Review from Finance Dept
The people I worked with. Period.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is very engaged and wants to see the organization thrive.
Review from HR Dept
Constant collaboration, an environment of trust and empowerment. You are given ownership from day 1 and your leaders and teammates support you in every possible way. We also smile and have fun here!
Review from HR Dept
The most positive would be the company being generally the break through company in teledentistry.
Review from Sales Dept
it is the type of culture you dream of and hope you will find in a workplace. I had to keep pinching myself when I first started work at Smile Direct Club to make sure it wasn't a DREAM !
Review from IT Dept
I am allowed to work remote and still have the ability to interactive with my peers
Review from Marketing Dept
What did you like most about the interview process?
I enjoyed being able to tour the facility and meet multiple leaders. I was able to gain a clear picture of the type of organization they are and knew I wanted to join the team.
Review from HR Dept
how the conversation was fluent
Panel interviews - getting to meet with your peers.
Review from Marketing Dept
My direct hire was awesome!!!
Review from Marketing Dept
Speaking to my future boss about and how straightforward they were
Review from Finance Dept
What makes you most happy at work?
The people I work with and the positive environment.
Review from HR Dept
Being able to help others
Review from Marketing Dept
Talking to my team mates and developing skills
Review from Finance Dept
Making a customers dream come true
Review from Sales Dept
Learning SO MUCH about the new. You an have your plate full, and your calendar stretched, but you are being challenged in growth as our company is so new. If you are not INSPIRED by growth, you are in the wrong business.
Review from Sales Dept
What do you like best about your company?
The work life balance is good.
Review from Sales Dept