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Sprinklr Claimed Company
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once-impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. read more
Sprinklr Company Culture
Sprinklr Culture
This score is derived from employee ratings & reviews4.2/5
Sprinklr's Overall Culture is rated B+
Top Rated Culture Dimensions
CEO Rating
AOutlook
A-Environment
B+Perks & Benefits
B+Work Culture
B+Sprinklr CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Ragy Thomas
80 /100
See More
Diversity at Sprinklr
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Sprinklr have rated Perks And Benefits, Outlook, and Team as the highest categories they have scored
Women at Sprinklr
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Sprinklr have rated Team, Outlook, and Work Culture as the highest categories they have scored
Sprinklr eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
23
Sprinklr employees are 23% more likely to recommend Sprinklr as a great place to work
| 54% | Promoters |
|---|---|
| 15% | Passives |
| 31% | Detractors |
Working at Sprinklr
Working at Sprinklr is rated highly by 189 employees, across various culture dimensions. Sprinklr employees are most satisfied about CEO Rating, Outlook, and Environment categories, putting Sprinklr’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at Sprinklr was rated by employees.
Overall Company Culture at Sprinklr
B+
Overall Company Culture at Sprinklr is rated B+
Last updated months ago
Top
20%
Sprinklr ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Sprinklr Employee Reviews
Out of 150 Sprinklr employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Sprinklr improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From Sprinklr Employees
- What are some of the best things about your team?Nice people to work with generally. Be prepared to coach to get things done.
- What is the best part about your compensation package?Good coverage across health and wellness.
- What makes you most happy at work?Making money, spending time with co-workers, solving customer problems and making an impact in their businesses.
Constructive Feedback From Sprinklr Employees
- What would you most like to see improved at your company?Culture Transparent Policies Growth Path Fair Data Driven Feedback Employee-centric organization
- What needs to change to make the company culture better?Making Sprinklr an employee-centric workplace. Investment in employee branding and development. 360 degree feedback with defined steps and a clear intent to growth/success. Recognition and rewards. Equal growth opportunities.
- Why do you feel undervalued and what would make you feel better about your compensation?Sprinklr needs to have a equal pay policy with defined roles and expectations.
Sprinklr Company Information
Sprinklr Company Overview
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once-impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Sprinklr was founded in 2009 and its current CEO is Ragy Thomas. Since its inception 17 years ago, Sprinklr has grown to 1826 employees.
Sprinklr Mission, Vision & Values
Sprinklr Mission & Values
Sprinklr’s mission is to enable every organization on the planet to make their customers happier.
Sprinklr Vision Statement
Sprinklr’s vision is to be the world’s most loved enterprise software company, ever.
| Headquarter | 29 W 35th Street 7th Floor New York City, NY 10001 United States of America |
|---|---|
| Website | www.sprinklr.com |
| Founding Date | 2009 |
| Tel | 1-917-933-7800 |
| Company Status | Public |
| Jobs | www.sprinklr.com/careers/ |
| Social Sites |
Sprinklr Competitors
Sprinklr competitors include Sprout Social, Hootsuite, Spredfast, and Khoros. Sprinklr ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Sprinklr compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Sprinklr Employees
Sprinklr has 1826 employees. 189 employees at Sprinklr have reviewed Sprinklr across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 189 Sprinklr employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Sprinklr are generally satisfied with their total compensation at Sprinklr, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Sprinklr are pleased with their team. 189 Participants grade the quality of their coworkers a B. The majority believe the meetings at Sprinklr are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Sprinklr believe the environment at Sprinklr is positive. Most Participants believe the pace of work at Sprinklr is extremely fast. About 48% of the employees at Sprinklr work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Sprinklr are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Sprinklr employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Sprinklr report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Sprinklr have 4+ meetings
Meetings
A Day in the Life
92% of Sprinklr employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sprinklr employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Sprinklr employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sprinklr employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
73% of Sprinklr employees call their work environment positive
Environment
Joining Sprinklr - Employee Onboarding
The prevailing opinion from employees about joining Sprinklr is that the company was very prepared on their first day. Sprinklr employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Sprinklr KPIs and OKRs
At Sprinklr 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Sprinklr's KPIs and OKRs is essential for its success. Out of 8 Sprinklr employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Sprinklr
Sprinklr CEO & Leadership
80 /100
Sprinklr CEO Awards and Recognitions
Ragy’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in New York. With a high CEO score, Ragy Thomas has won the Top 15% Rated CEO in 2016. Sprinklr’s CEO is highly regarded especially by employees in the Customer Success department, employees in the HR department, and employees with Over 10 Years experience. However, Hispanic or Latino employees, employees with 6 to 10 Years experience, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Compared to Sprinklr’s competitors, Ragy Thomas ranks right above Hootsuite CEO Irina Novoselsky. Under Thomas’s leadership, Sprinklr employee respondents are most happy about their Outlook and the company’s Environment. Office Culture and Professional Development are two areas, according to respondents, where Sprinklr could stand to see real improvement.
Sprinklr Leadership
The Sprinklr Executive Team is rated a “B” and led by CEO Ragy Thomas, COO Vivek Kundra, and Chief Marketing Officer Grad Conn
Ragy Thomas CEO / President
Ragy Thomas serves as the CEO / President of Sprinklr.
Vivek Kundra COO
Vivek Kundra serves as the COO of Sprinklr. Vivek started at Sprinklr in May of 2018. Vivek currently resides in the... read more
Luca Lazzaron Chief Revenue Officer
Luca brings over 20 years of experience with enterprise software and SaaS companies to Sprinklr, where he oversees... read more
Naomi Peters Vice President, Head of Talent Development
Naomi Peters serves as the Vice President, Head of Talent Development of Sprinklr.
Asha Aravindakshan Vice President, Customer Delight & Operations
Asha Aravindakshan serves as the Vice President, Customer Delight & Operations of Sprinklr.
Doug Balut VP, Global Alliances and Ecosystem
Doug Balut serves as the VP, Global Alliances and Ecosystem of Sprinklr.
Jerome Beauguitte VP, Sales Operations
Jerome Beauguitte serves as the VP, Sales Operations of Sprinklr.
Richard Byrd VP, Culture Transformation
Richard Byrd serves as the VP, Culture Transformation of Sprinklr.
Sprinklr Salaries
How much does Sprinklr pay?
How much do people at Sprinklr get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sprinklr is $121,032, or $58 per hour, while the estimated median salary is $119,355, or $57 per hour.
At Sprinklr, the highest paid job is a Director of Care at $220,000 annually and the lowest is an Admin Assistant at $47,376 annually. Average Sprinklr salaries by department include: Operations at $77,074, Marketing at $92,088, Customer Support at $91,449, and IT at $106,134. Half of Sprinklr salaries are above $119,355.
90 employees at Sprinklr rank their Compensation in the Top 25% of similar sized companies in the US (based on 267 ratings) while 82 employees at Sprinklr rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 88 ratings).
Salaries contributed from Sprinklr employees include job titles like Sr Product Marketing Manager, Product Marketing, Director of Marketing, and Social Media Manager. Comparably data has a total of 20 salary records from Sprinklr employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $118k | $118k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$121,032*
Average Compensation
$119,355*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Sprinklr Salaries by City
Sprinklr Salaries by Department
Diversity & Inclusion at Sprinklr
Diverse employees at Sprinklr score the company 69/100 across various culture categories, placing Sprinklr in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Sprinklr across various culture dimensions.
Our culture is built around The Sprinklr Way, our way of working, living, and being, with an emphasis on core values that drive an inclusive, high-performing, and energetic workplace. We recognize our employees, celebrate their success, and invest tremendously in their learning and development. This means you’ll have opportunities to learn, to be mentored, and grow in your career.,,We hire for culture and find the talent that matches our values and beliefs.
Ranked Culture the Highest
Ranked Culture the Lowest
Sprinklr Perks & Benefits
- Pre-tax transit and parking - Bizmate free online English class - virtual meditation and fitness classes
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Sprinklr PTO
Sprinklr's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Sprinklr's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Sprinklr's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Sprinklr Careers
Sprinklr Jobs
No Recent Jobs found for Sprinklr on Comparably
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H1B Visa
In 2019, Sprinklr applied for 11 H1B visas. Of the work permits applied for, 91% were approved.
Work Permit Application Outcome
Sprinklr has a total of 1826 employees
11
Total Applied
H1B Applications Outcome
- 91% Granted (10 out of 11)
- 0% Denied ( out of 11)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 11)
- 9% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 11)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Sprinklr Know You Want To Work There
Overview of Candidates Interested in Sprinklr on Comparably
Candidates By Department
All Industries | 30% | |
|---|---|---|
Marketing | 15% | |
Sales | 10% | |
Design | 6% | |
Engineering | 6% | |
Other | 33% |
Candidates By Location
New York City | 12% | |
|---|---|---|
San Francisco | 8% | |
Austin | 6% | |
Denver | 4% | |
Los Angeles | 4% | |
Other | 66% |
Frequently Asked Questions regarding Sprinklr
What is Sprinklr address?
Sprinklr location is at 29 W 35th Street 7th Floor
Who is the CEO of Sprinklr?
Sprinklr CEO is Ragy Thomas, their score by employees is 80
What is Sprinklr eNPS?
The eNPS for Sprinklr is 23
What is the salary for QA in Sprinklr?
QA average salary in the US is 77k
What are the salaries in the Admin in Sprinklr?
The average salaries for Admin in Sprinklr is 54k
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