Staples Leadership Employee Reviews | Comparably
Staples Claimed Company
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — through programs, policies and the values we live by. read more
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
10126
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Staples Leadership Employee Reviews

What do you like best about the leadership team?

They're easygoing and are flexible with scheduling

Posted 19 days ago

My manager is a good person and keeps a level head, he is the only reason that, after having a stapler literally thrown at me by a customer, I continued to show up every day and try my best, it wasn't for Staples or some corporate mission, it was for him.

They work together and they "walk the talk". They are the role models for the company

They are all friendly and help when needed

I feel more appreciation should be shown for the drivers as we are the ones with contact with the customers

They lead by example. They show you how to do things and are willing to help. Everyone understands the importance of teamwork and step into any position when needed.

Open atmosphere and all are like one big family

They care about my concerns

They are willing to teach and help you grow,

They work with what they have

My leadership truly cares about the team. This shows in things like schedule accommodations and, out of their own pocket, stocking the breakroom with food so that no one goes without a meal (which is a big deal when your pay was so far beneath industry standard BEFORE the sudden rise in inflation).

Tean work its great team

No matter how many times i need help they are always there

There's no leadership where I'm at. My coworkers gave me an option get fired or quit I decided to stay despite of the unethical conduct and unwelcome behaviors I take every single day despite I have a disability it's not fair but it is what it is.

Again I just started a week ago

My supervisor for both the floor and the copy center helped me learn a lot and made me welcome there but the gm had changed about 4 times in 4 months and the sales manager isn't liked by most of the associates nor the other managers

Very patient and understanding to each employees unwise situations. We are set for success and no one steps on each other’s toes. In company culture allows for growth and a decent work life balance without any politics which is crucial

What team? There is no team

We are all in this together

They get us food sometimes

What does the leadership team need to get better at?

Organization, communication, and strategic planning

Train the stores Print and Marketing Department

Keeping everyone on a level playing field.

Champion the team, not the customer.

Advocating for their employees and condoning a gossip and judgement free working environment.

Everything they are pure disfunction

Encourage employees instead of threatening

Moral is low due to lack of staffing and most of the good employees are overworked and angry

Understanding what customers actually come in to do.

Good for ADHD people who like to stay busy

Not forming clicks! Give Merit raises based on performance, and not personal opinion.

Staffing turn over is to frequent. The manager has no basic common sense of math.

Review from Operations Dept

literally everything needs to improve

Treating their employees better, Respecting their employees and overall show a sign of appreciation towards them.

Review from Sales Dept

They should care more about people working there

Supporting their associates experiences in the retail environment

The leadership team doesn't care one bit about any of its employees. One minute you're in, the next you're out. Ever year about April they "layoff" a large number of employees, while the following Monday, bring in the next batch.

In ten years at Staples, I have seen no less than 50 Staples managers get chewed up and spat out...it seems Staples needs managers even LESS than it needs innovative team members.

Social skills and being able to take constructive criticism; very easy to get on management's bad side for the entirety of your stay.

They need to care, for one.

BOTTOM
20%

Leadership Scores are rated in the Bottom 20% of similar size companies on Comparably

Rated Staples Leadership the Highest

  • Ethnicity - Asian or Pacific Islander
    +16%
  • Department - Engineering
    +13%
  • Department - Marketing
    +8%

Rated Staples Leadership the Lowest

  • Gender - Non-Binary
    -45%
  • Department - Design
    -8%
  • Department - Customer Support
    -5%
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