Staples Employee Reviews
Out of 959 Staples employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Staples improve their work culture. The Marketing team, with 61% positive reviews, reports the best experience at Staples compared to all other departments at the company. The IT team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Organization, communication, and strategic planning
Train the stores Print and Marketing Department
Keeping everyone on a level playing field.
Champion the team, not the customer.
Advocating for their employees and condoning a gossip and judgement free working environment.
Why do you feel undervalued and what would make you feel better about your compensation?
I've been with the company for over 25 years and I still don't make the max for my position
Want one person to do the job of 5 people while being paid barely above minimum wage
10 topped off pallets to be done each week by associate ridiculous
Too many expectations compared to the salary
Give Merit raises based on performance, not personal opinion
What do your coworkers need to improve and how could you work together better?
Co-workers need to be held accountable more for their work. Some do the bare minimum and continue to keep their job without discipline.
Too many under qualified managers
Take initiatve and make meaningful contributions to the workforce to help alliviate the stress and burdensome tasks of the job.
Come prepared to give 100% every day
Company moral sometimes felt low because no one genuinely enjoyed their jobs.
What needs to change to make the company culture better?
I feel that my manager has not provided the adequate amount of training.
Review from Operations Dept
General managers and above need to be seen as more human and see their employees as human as well. It is hard to have any communications with someone who believes they are above you in every way.
What needs to change for the coworkers to stop on welcome behaviors bullying sabotaging the co-workers being persistent to the manager to get rid of you because of their personal reasons not giving you a chance especially when you have a disability going on
They need to stop unethical conduct they need to stop unwelcome behaviors they need to stop judging their co-workers like they have the right to they need to stop coworkers giving them options either to get fired or quit because of the unwelcome behaviors that the employee gets that they don't like
Everything everything everything. Especially management
What would you improve about your company's interview process?
Company needs to be honest and upfront with job seekers on what to expect while working there. Very decieving and misleading
Two diff websites to apply on and couldn't tell which ones to keep replying to. Job openings not true. Falsifying openings . No return calls
Offer employees more money to attract quality workers.
Be upfront with prospective employees. Do not say things to get them on board and then change your mind.
Tell the truth about the job and set goals and expectations
What's going wrong and how can it be improved?
Lack of effective leadership. The employees tend to be knowledgeable and hard working in their areas, but the lack of effective leadership often results in work halted or left incomplete.
hire a diverse management staff
Update systems. Update pay. Stop threatening. Create a team environment
It starts at the top. Staples upper management absolutely knows they need to change.
This company is definitely failing as a whole, and is starting to move to an online front instead of retail. The issue is both website and retail options do not have any real communication so most customers come inside for items retail does not sell. Useless/random products are sold a lot.
What would you most like to see improved at your company?
better manager and real training
Review from Sales Dept
Investment to grow
Review from Sales Dept