-36
eNPS Score
Q&A With Suddenlink Communications Employees
Suddenlink Communications employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Suddenlink Communications
Fixing whatever problem causes our services to constantly go out
Customer service and loyalty to existing customers
Provide good customer service and accurate information, not avoiding providing correct facts instead of what they euphemistically call "misinformation," and others would call lies.
Ever since I moved to this address I have been complaining about my internet constantly rebooting. Now it reboots atleast once an hour everyday if not more than that. I asked for the main line to be replaced and they sent a tech who supposedly came before the scheduled time and left before time.
Poor Communications Available, no personal service
What it's like to work at Suddenlink Communications
- Suddenlink Communications employees generally work 9.5 hrs a day
- Employees at Suddenlink Communications report the work pace is comfortably fast
- 54% of Suddenlink Communications employees look forward to interacting with their team every day
- Suddenlink Communications employees typically get valuable feedback on how to improve at work Every Week
- 50% of Suddenlink Communications employees call their work environment negative
Q&A With Suddenlink Communications Employees
IDX: 25 TOT: 52
What's the interview process like at Suddenlink Communications?
Very thorough
If you could make changes, how would you improve the culture at Suddenlink Communications?
There is one particular manager that runs off a lot of people causing the training costs to be extreme
How's the vacation policy at Suddenlink Communications?
Could use a little more time like 4 hours each pay period increasing by another hour at each payday when you reach an anniversary date and the request process needs to be a little easier
How do I do well in an interview at Suddenlink Communications?
Unknown depends on who is doing the interview
What does the ideal candidate in the Customer Support department look like at Suddenlink Communications?
We are all different shapes and sizes and races no particular look. There are some with piercings and tattoos some without. Snazzy dressers, business suits, T-shirts and jeans,etc.
In your opinion, what are the most common interview questions that Suddenlink Communications asks?
What would you do if you had a problem with a coworker
How flexible is your work schedule at Suddenlink Communications?
No flexibility
What are your coworkers at Suddenlink Communications like?
Very friendly and great team. Supportive of one another.
What unique perks and benefits does Suddenlink Communications provide?
Break Room has a store that offers snacks for breaks and lite lunch. Gym and basketball court. Love the discounted cable, internet and telephone services at my home. Other employee benefits are great to have also.
How difficult is it to maintain a social life while in your job at Suddenlink Communications?
Not difficult, but consider work volume and schedule and it's impact to your social life.
What's the pay like for HR roles at Suddenlink Communications?
Fair wages
How's the leadership on the HR team at Suddenlink Communications?
Really good! Always willing to hear and resolve any issues or concerns.
What do you like best about the leadership team at Suddenlink Communications?
Fair, knowledgeable, consistent, trusting and innovative.
What are some of the best things about your team at Suddenlink Communications?
Talented, knowledgeable, resourceful, works well together as a team and as individual contributors.
What makes you most happy at Suddenlink Communications?
Achieving goals and getting things done.
What is the best part about your compensation package at Suddenlink Communications?
Equitably compensated
What is most positive about the culture and environment at Suddenlink Communications?
Great company! Love the inclusiveness and teamwork.
Curious about what work's like at Suddenlink Communications?
Anonymously Ask Suddenlink Communications Employees Any Question
Should I work at Suddenlink Communications?
27% of Suddenlink Communications employees would encourage their friends to become coworkers, whereas 10% are neutral and 63% would not recommend working at Suddenlink Communications to their friends.
| 27% | Promoters |
|---|---|
| 10% | Passive |
| 63% | Detractors |
Working at Suddenlink Communications' competitors
Recently Asked Questions about working at Suddenlink Communications
- What's the interview process like at Suddenlink Communications?
- What part of Suddenlink Communications's business is growing fastest? What part is having difficulties?
- If you could make changes, how would you improve the culture at Suddenlink Communications?
- What's the vibe like in the Customer Support dept at Suddenlink Communications? How many hours are you working?
- How's the leadership on the Customer Support team at Suddenlink Communications?
