-36
eNPS Score
Q&A With Suddenlink Communications Employees
Suddenlink Communications employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Suddenlink Communications
Fixing whatever problem causes our services to constantly go out
Customer service and loyalty to existing customers
Provide good customer service and accurate information, not avoiding providing correct facts instead of what they euphemistically call "misinformation," and others would call lies.
Ever since I moved to this address I have been complaining about my internet constantly rebooting. Now it reboots atleast once an hour everyday if not more than that. I asked for the main line to be replaced and they sent a tech who supposedly came before the scheduled time and left before time.
Poor Communications Available, no personal service
What it's like to work at Suddenlink Communications
- Suddenlink Communications employees generally work 9.5 hrs a day
- Employees at Suddenlink Communications report the work pace is comfortably fast
- 54% of Suddenlink Communications employees look forward to interacting with their team every day
- Suddenlink Communications employees typically get valuable feedback on how to improve at work Every Week
- 50% of Suddenlink Communications employees call their work environment negative
Q&A With Suddenlink Communications Employees
IDX: 50 TOT: 54
What do employees at Suddenlink Communications think about their benefits?
Suddenlink Communications employees rate their overall benefits a C+ and most of them think the perks are Good. 68% of Suddenlink Communications employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation.
How's career growth and advancement at Suddenlink Communications?
67% of the same employees also feel like Suddenlink Communications is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Suddenlink Communications.
Curious about what work's like at Suddenlink Communications?
Anonymously Ask Suddenlink Communications Employees Any Question
Should I work at Suddenlink Communications?
27% of Suddenlink Communications employees would encourage their friends to become coworkers, whereas 10% are neutral and 63% would not recommend working at Suddenlink Communications to their friends.
| 27% | Promoters |
|---|---|
| 10% | Passive |
| 63% | Detractors |
Working at Suddenlink Communications' competitors
Recently Asked Questions about working at Suddenlink Communications
- What's the interview process like at Suddenlink Communications?
- What part of Suddenlink Communications's business is growing fastest? What part is having difficulties?
- If you could make changes, how would you improve the culture at Suddenlink Communications?
- What's the vibe like in the Customer Support dept at Suddenlink Communications? How many hours are you working?
- How's the leadership on the Customer Support team at Suddenlink Communications?
