eNPS at Support.com | Comparably
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Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
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eNPS at Support.com

Support.com's Employee Net Promoter Score (eNPS) is -4, as rated by 35 employees. Employee Net Promoter Score tracks Support.com employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Support.com to a friend? Today, 45% of Support.com employees would encourage their friends to become coworkers, whereas 6% are neutral and 49% would not recommend working at Support.com to their friends.

Last updated months ago.

Where This Score Ranks Support.com's eNPS

  • TOP
    50%

    In the Top 50% of 1539 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 354 Nearby Companies in Los Angeles

  • 4th

    4th place versus 5 competitors rated on Comparably

7
Jul
3
Sep
-1
Oct
3
Jul
0
Feb
-4
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Support.com's eNPS the Highest?
Ethnicity - Asian or Pacific Islander 100/100
Department - Operations 80/100
Experience - Entry Level 34/100
Who Ranks Support.com's eNPS the Lowest?
Department - Customer Support -41/100
Experience - 3 to 6 Years -39/100
Gender - Female -23/100

Support.com eNPS At a Glance

Support.com employees are less likely to recommend Support.com as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Asian or Pacific Islander employees and the Operations department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Support.com to a friend?” Based on 35 ratings, Support.com ranks 4th place versus its 5 competitors and is right below Macquarie Group.

Compared to other companies in Los Angeles, Support.com falls into the Bottom 45% of 354 companies. The last rating was provided months ago.

Support.com's eNPS Trendline

  • Support.com-4
  • Other Companies in Los Angeles
  • Similar Size on Comparably

Support.com's eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

Support.com ranks in the Top 50% of other companies on Comparably with 501-1,000 Employees for eNPS Score.

  1. Monster
    -3
  2. Postmates
    -4
  3. AppDynamics
    -4
  4. Support.com
    -4
  5. Dunkin'
    -5
  6. Elsevier
    -5
  7. wag.com
    -5

Support.com's eNPS Rank Against Other Companies Nearby

BOTTOM
45%

Support.com ranks in the Bottom 45% of other companies in Los Angeles for eNPS Score.

  1. Food 4 Less
    0
  2. Landmark Dividend LLC
    0
  3. Ticketmaster
    -3
  4. Support.com
    -4
  5. Taco Bell
    -5
  6. BCG Digital Ventures
    -5
  7. In-N-Out Burger
    -6

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