Support.com Retention Score | Comparably
Comparably
Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
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Support.com Retention Score

Support.com is in the Top 50% of similar sized companies in its ability to retain quality employees. 100% of employees would not leave Support.com if they were offered a job for more money while 59% are excited to go to work each day. Overall, 100% of Support.com's employees feel the company is doing what it should to retain them. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Support.com's Retention

  • TOP
    50%

    In the Top 50% of 1835 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 402 Nearby Companies in Los Angeles

  • 4th

    4th place versus 5 competitors rated on Comparably

68
Jan
67
May
69
Jul
69
Feb
69
Mar
C+69 / 100
Jan
Who Ranks Support.com's Retention the Highest?
Ethnicity - Asian or Pacific Islander 98/100
Department - Operations 93/100
Experience - 6 to 10 Years 84/100
Who Ranks Support.com's Retention the Lowest?
Gender - Female 51/100
Experience - Entry Level 59/100
Department - Customer Support 60/100

Support.com Retention At a Glance

Support.com's Retention score is rated a "C+" by 45 employees. The category helps understand Support.com's focus and commitment to retaining employees in their organization.

Over the past three months, Support.com's Retention score has remained steady at 69/100. Support.com ranks in 4th place versus 5 competitors which include Macquarie Group, Wipro Limited, HCLTech, Cognizant Technology Solutions, and Infosys. The Operations department is likely to stay at the company the longest, while the Customer Support department is likely to have the highest turnaround.

Support.com's Retention score is in the Top 50% of 1835 similar sized companies (501-1,000 Employees) on Comparably. The Company ranks in the Bottom 45% compared to 402 nearby companies in Los Angeles.

Support.com's Retention Trendline

  • Support.com69
  • Other Companies in Los Angeles
  • Similar Size on Comparably

How Support.com's Retention Score is Calculated

FILTER RATINGS BY

Results from 45 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes55%
No45%
Do you believe you're paid fairly?
AnswerPercent
Yes69%
No31%
Do you look forward to interacting with your coworkers?
76
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes59%
No41%
Are you typically excited about going to work each day?
AnswerPercent
Every week50%
Once a month50%
Once a quarter0%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes100%
No0%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes100%
No0%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure50%
Secure Enough50%
Neutral0%
Insecure0%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Yes75%
No25%
Do you have a close friend at work?
AnswerPercent
Yes0%
No100%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week25%
Once a week0%
Once a month25%
Once a quarter25%
Never25%
How often do you socialize with team members outside of work?
AnswerPercent
Yes33%
No67%
Do you feel burnt out at work?
AnswerPercent
Yes75%
No25%
Are you challenged at work?
AnswerPercent
Yes100%
No0%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes100%
No0%
Are you proud to be a part of your company?

Support.com's Retention Rank Against Similar Sized Companies on Comparably

TOP
50%

Support.com ranks in the Top 50% of other companies on Comparably with 501-1,000 Employees for Retention Score.

  1. Los Alamos National Laboratory
    69 / 100
  2. AdvancedMD
    69 / 100
  3. Lifeway Christian Resources
    69 / 100
  4. Support.com
    69 / 100
  5. McMaster-Carr
    69 / 100
  6. Certinia
    69 / 100
  7. Premera Blue Cross
    69 / 100

Support.com's Retention Rank Against Other Companies Nearby

BOTTOM
45%

Support.com ranks in the Bottom 45% of other companies in Los Angeles for Retention Score.

  1. AEG
    69 / 100
  2. International SOS
    69 / 100
  3. GeekTek
    69 / 100
  4. Support.com
    69 / 100
  5. NBCUniversal
    68 / 100
  6. Farmers Insurance
    68 / 100
  7. Amgen
    68 / 100

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