Support.com – Many representatives difficult to understand. Many are rude and uncaring

Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

CEO: Lance Rosenzweig

HR or Marketing? Claim Your Free Employer Account

Many representatives difficult to understand. Many are rude and uncaring

Other Employee Reviews for Support.com

What's going wrong and how can it be improved?

the tools we use could be working or not working each day. fix what we need to do our job and stop improving on what is working.
Outlook review from Customer Support Dept

What are some of the best things about your team?

Generally just cool people to talk to.
Team review from Customer Support Dept

What is most positive about the culture and environment at your company?

Working from home is great.
Environment review from Customer Support Dept

What needs to change to make the company culture better?

Workers should be given the supportive resources promised during the training process.
Environment review from Customer Support Dept

What do you like best about the leadership team?

Very fun and engaging team leaders
Leadership review from Customer Support Dept

Rate your company

Support.com – Many representatives difficult to understand. Many are rude and uncaring

Many representatives difficult to understand. Many are rude and uncaring

Other Employee Reviews for Support.com

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies