SurveyMonkey – Love the company values and what it hopes to stand for; however, the trust we are supposed to have amongst the team doesn't exist. The support that was alluded to prehire is also not realistic. The job itself is very isolating. | Comparably

SurveyMonkey – Love the company values and what it hopes to stand for; however, the trust we are supposed to have amongst the team doesn't exist. The support that was alluded to prehire is also not realistic. The job itself is very isolating.

SurveyMonkey’s C.H.O.I.C.E. fund empowers employees to invest in their work, wellness, and personal growth.
SurveyMonkey Claimed Company
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. read more
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EMPLOYEE
PARTICIPANTS
350
TOTAL
RATINGS
9255

Love the company values and what it hopes to stand for; however, the trust we are supposed to have amongst the team doesn't exist. The support that was alluded to prehire is also not realistic. The job itself is very isolating.

What are some of the best things about your team?

My team is diverse, adaptive and hardworking.

What do you like best about the leadership team?

Our leadership team is very supportive and receptive to feedback and change.

Why do you feel undervalued and what would make you feel better about your compensation?

For the sales organization, ramp should be longer based on current labor shortage/lack of experience from support staff.

What's going wrong and how can it be improved?

See last open-ended response. In addition to that comment, there is an overall rigidity to how we work.

What needs to change to make the company culture better?

Internal efficiency and congruency are needed. The organization is very siloed by function and pillar. There is a lot of "not my table" mentality and our lack of teamwork is at the expensive of and apparent to the customer.

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