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mentally draining/mental breakdowns/panic attacks.impossible sell goals and calls coming back to back with screaming customers demanding I lower their bill and to have to make sell offers to these customers. I cried at work many times and was insulted by managers.
What is most positive about the culture and environment at your company?
the building is safe and secure.
Thank you for the rating, we are happy to hear that you had a sense of security and safety while working at SYKES!
What are some of the best things about your team?
There is someone around who will help you most of the time.
Thank you for the review. SYKES strives to empower leaders that are always ready to support the team and we glad to hear you have felt this way!
What does the leadership team need to get better at?
the leaders are not involved enough and do not provide good training and do not respect the employees or the customers.
We are sorry to hear that you felt that the leadership was not supportive enough. We appreciate your feedback and we will be using it to make improvements to our workplace for everyone.
What would you improve about your company's interview process?
i didn't like the fact that during the interview i had to stay for 2 hours setting up accounts for the company and making a whole new email etc
We are sorry to hear that the training process was not a pleasant experience. We're always looking to make continual improvements in this regard. We hope that once you got past that stage, SYKES is a great experience for you!
Other Employee Reviews for Sykes Enterprises
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