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Learned a lot, met great people, and had some great leaders (half the time). The disconnect from the C-level team is concerning.
What would you most like to see improved at your company?
Truly focus on diversity and competitive pay.
What are some of the best things about your team?
Willingness, attitude, and can-do spirit.
What makes you most happy at work?
The people I work with.
What is most positive about the culture and environment at your company?
My direct leader was positive, was a great partner, and very supportive. The SVP and above drove a careless culture.
What do you like best about the leadership team?
The Leadership team is disconnected from what's happening at the lower levels. Leading by example and living their purpose statement is lacking. The executive team in Tampa continues to throw things at the wall rather than see what the root cause of the issues are and truly do something about it.
Why do you feel undervalued and what would make you feel better about your compensation?
SYKES is below the market when it comes to paying at all levels in the organization. Several years they held back on merit increases all to continue buying companies that haven't led to the growth they were anticipating. 2020 was a great year for SYKES but decided to postpone merit increases.
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