Callie Field — Executive Vice President, Customer Care at T-Mobile | Comparably
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Callie Field — Executive Vice President, Customer Care at T-Mobile

Callie Field — Executive Vice President, Customer Care at T-Mobile

Executive Bio

Ms. Callie Field has been Executive Vice President of Customer Care at T-Mobile US, Inc. since November 29, 2016 and served as its Senior Vice President of Customer Care since 2016 until November 29, 2016. Ms. Field is responsible for the operations and strategic vision for T-Mobile's award-winning call centers for T-Mobile and MetroPCS. She is an advocate of the customer experience committed to eliminating customer pain points and transforming the way customers interact with T-Mobile. Ms. Field joined T-Mobile in 2003 as an Account Representative and quickly rose through the ranks to get in leadership positions in Sales, Operations and Business Development. She joined the Customer Care organization as Vice President of the West Region at T-Mobile in 2015. Ms. Field received a Bachelor of Arts degree in Literary Studies from Bard College and Masters of Business Administration and Juris Doctor degree from Texas Tech University.

Executive Team Culture Ratings from T-Mobile Employees

TOP
15%
T-Mobile's Executive Team scores in the Top 15%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Business Development 93/100
Department - IT 92/100
Department - HR 90/100
Who ranks the Executive Team the lowest?
Department - Design 58/100
Department - Executive 62/100
Gender - Non-Binary 63/100

T-Mobile's Executive Team at a Glance

Based on 1249 ratings, T-Mobile's employees are very satisfied with their Executive Team and give them an ā€œA-ā€ or 75/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Business Development department thinks more highly of the Executive Team relative to the Design department.

T-Mobile's Executive Team ranks in the Top 30% of other companies in Seattle and Top 15% of other companies on Comparably that also have 10,000+ Employees.

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