The Knot Worldwide – As an employee I feel ok about the company and how they treat me. But as an employee that deals with customers, they do not have a handle on the client's experiences with results and it makes my job more difficult with handling the constant complaints. | Comparably

The Knot Worldwide – As an employee I feel ok about the company and how they treat me. But as an employee that deals with customers, they do not have a handle on the client's experiences with results and it makes my job more difficult with handling the constant complaints.

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The Knot Worldwide Claimed Company
In 15+ countries across North America, Europe, Latin America and Asia, The Knot Worldwide champions the power of celebration. The company’s global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of The Knot Worldwide business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations and registry services that make wedding planning easier for couples around the globe. Each year, The Knot Worldwide connects 4 million+ couples with nearly 850,000 vendors within its global wedding Marketplace. read more
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EMPLOYEE
PARTICIPANTS
868
TOTAL
RATINGS
24772

As an employee I feel ok about the company and how they treat me. But as an employee that deals with customers, they do not have a handle on the client's experiences with results and it makes my job more difficult with handling the constant complaints.

What is the best part about your compensation package?

Health Benefits are fair and the HSA match

What do you like best about the leadership team?

Transparency they give the employees

What is most positive about the culture and environment at your company?

They want to treat their employees well to keep them

What are some of the best things about your team?

They are dedicated to do a good job, even though the compensation is low

What's going wrong and how can it be improved?

The unlimted PTO for my team is a big challenge to manage. When a teammember is on PTO the rest of us have to pick up the slack. Some team memebers have taken 8 weeks PTO well others who are more dedicated take 2. Customers canceling because of lack of and poor quality leads

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