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The Knot Worldwide Claimed Company
In 15+ countries across North America, Europe, Latin America and Asia, The Knot Worldwide champions the power of celebration. The company’s global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of The Knot Worldwide business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations and registry services that make wedding planning easier for couples around the globe. Each year, The Knot Worldwide connects 4 million+ couples with nearly 850,000 vendors within its global wedding Marketplace. read more
Again, great benefits and culture. But the day-to-day operations as an AMG are very tough. and like i said when we first started this team we got paid what we get paid now yet we have triple the amount of work, and to me that does not sit right. specially since it takes away time from expansion.
What is most positive about the culture and environment at your company?
benefits & culture is by far what i like about tkww
What are some of the best things about your team?
everyone always tried to help and manager is always on top of things and takes care of the reps first. which is how it should be.
What do you like best about the leadership team?
I appreciate our leadership team's intentions. However, as an account manager, I've noticed an increase in workload without a pay adjustment. Handling multiple tasks daily, including billing and support, detracts from expanding accounts and earning commission. Fair compensation is crucial.
What's going wrong and how can it be improved?
The company currently has a really bad reputation for our consumers a.k.a. vendors so it's tough as an account manager because eight out of 10 calls is someone being upset, yelling at you or say negative things. and you cant do anything about how a company treats their vendors ( policies, rates etc)
Why do you feel undervalued and what would make you feel better about your compensation?
As an AMG, we make money when we expand accounts. However, TKWW has made it very difficult to earn commission since they give us all this extra work outside of our role. Of course leadership always tries to say thats our "job" but when i started this job i didnt handle cancels, billing or support
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