TOPS Employee Reviews
Out of 69 TOPS employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping TOPS improve their work culture. The Sales team, with 19% positive reviews, reports the best experience at TOPS compared to all other departments at the company.
What does the leadership team need to get better at?
Literally everything. communication is nonexistant. managers do everything in their power to hide and push responsibility onto other people. no backbone, never stand up for their employees. too busy going on golf trips and vacations.
They need to be more visible - if we can go to work in a pandemic, they need to show up. None of us feel like we are "a team" - the store manager is one of the worst I have seen since starting there. She does not inspire us to anything more than the most basic to get the job done marginally.
Working with the assocuates stop back stabbknh
They can't handle scheduling well, they have no flexibility, and their attempts to keep the workers under control bordered on illegal threats to job security or health insurance. There is a strong 'this is your family' sense, until you've caught onto their games and demand overtime pay for overtime
Review from Sales Dept
Take care of employees for a change
Why do you feel undervalued and what would make you feel better about your compensation?
being treated like a literal human being
I would like to see us be paid a little bit above NYS minimum wage. How do you expect to hire and retain employees when you are treated as high dispossable, never appreciated for the work you do and not compensated on the scale that Wegman's employees are.
They changed the medical refysed tk pay our pension which did not allow associares to retire with 30 plus years
pay me more than the bare minimum
Part time workers had no job security or benefits. The pay was horrible and management consistently talked down to us. There was no respect for the fact that TOPS pays for an hour of MY time, not the other way around. No joy in the job and nothing of importance was ever done.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
For them not to carry on conversations with the customers. Also to stay off their cell phones while working.
Review from Sales Dept
What needs to change to make the company culture better?
It's to far gone to change
To restock as needed and clean when needed
Review from Sales Dept
What would you improve about your company's interview process?
actually give people the hours/benefits/job duties that they're promised when they're interviewed/hired
They were desperate for help, but treated us like we ought to be grateful for working minimum wage with very few legal protections. They acted as if we already owed them our souls.
Review from Sales Dept
Making the promises they intend not to do
better pay more hours and breaks
Review from Sales Dept
What's going wrong and how can it be improved?
It's overpriced. Everything in the bakery comes in frozen and then we charge like $50 for some 'butercreme' (legally not buttercream) that's shelf stable for five years. There's no donation of leftovers, no reach out to the public or even adequate compensation of employees. Everyone hates it there.
Review from Sales Dept
Employees will never respect the company
coworkers are constantly on their cell phones while cashing people out. They need to stop.
Review from Sales Dept
underpaid for my hard work
What would you most like to see improved at your company?
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