TOPS Culture | Comparably
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Providing end to end solution for Online Media Publishers read more
EMPLOYEE
PARTICIPANTS
58
TOTAL
RATINGS
607

TOPS Company Culture

TOPS Culture

This score is derived from employee ratings & reviews
2.4/5
TOPS' Overall Culture is rated D-

Top Rated Culture Dimensions

TOPS CEO

Bottom 10%Bottom 10% of Similar Size Companies
Frank Curci TOPS' CEO
Frank Curci
52 /100

Diversity at TOPS

Bottom 25%Bottom 25% of Similar Size Companies
D+

Diverse employees at TOPS have rated CEO Rating, Perks And Benefits, and Meetings as the highest categories they have scored

Women at TOPS

Bottom 20%Bottom 20% of Similar Size Companies
D

Women at TOPS have rated Environment, Leadership, and Manager as the highest categories they have scored

TOPS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies

Recommend to a Friend?

-35

TOPS employees are -35% more likely to recommend TOPS as a great place to work

24%Promoters
17%Passives
59%Detractors

Working at TOPS

Working at TOPS is rated below average by 58 employees, across various culture dimensions. TOPS employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting TOPS’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at TOPS was rated by employees.

Overall Company Culture at TOPS

D-

Overall Company Culture at TOPS is rated D-

Last updated months ago

Bottom
10%

TOPS ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 58 Employees

View Results
0
20
40
60
80
100
Customer Support
54
Customer Support54
Sales
42
Sales42

TOPS Employee Reviews

Out of 69 TOPS employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping TOPS improve their work culture.

43%
57%
Positive Reviews43%
Constructive Feedback57%

Positive Reviews From TOPS Employees

  • What is most positive about the culture and environment at your company?
    my coworkers, that's pretty much it
  • What are some of the best things about your team?
    my coworkers are great. Silver lining - working for such a crappy company tends to bring people together
  • What makes you most happy at work?
    My customers and the environment with coworkers. Accomplishing beautiful displays that customers enjoy

Constructive Feedback From TOPS Employees

  • What would you improve about your company's interview process?
    actually give people the hours/benefits/job duties that they're promised when they're interviewed/hired
  • Why do you feel undervalued and what would make you feel better about your compensation?
    being treated like a literal human being
  • What does the leadership team need to get better at?
    Literally everything. communication is nonexistant. managers do everything in their power to hide and push responsibility onto other people. no backbone, never stand up for their employees. too busy going on golf trips and vacations.

TOPS Company Information

TOPS Company Overview

Providing end to end solution for Online Media Publishers

TOPS Mission, Vision & Values

TOPS Mission & Values

To provide the best community association management software solution backed by amazing customer service.

TOPS Vision Statement

Our Vision is to provide more than just an accounting or management application. TOPS [ONE] is a platform that serves all of the stakeholders of your community association's ecosystem. With TOPS [ONE], board members, homeowners, partners and your management team all have access to one centralized system.

HeadquarterM5V1M3
Canada
Websitewww.topssoft.com/
Founding Date2009

TOPS Competitors

TOPS competitors include Intuit, Physicians Endoscopy, RaceTrac, Inc., and PPL. TOPS ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how TOPS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Intuit's Logo
    Intuit
    4.5/5
  2. #2
    Physicians Endoscopy's Logo
    Physicians Endoscopy
    3.8/5
  3. #3
    RaceTrac, Inc. Logo
    RaceTrac, Inc.
    3.2/5
  4. #4
    PPL's Logo
    PPL
    2.7/5
  5. #5
    TOPS' Logo
    TOPS
    2.4/5
  • Culture Video

TOPS Employees

58 employees at TOPS have reviewed TOPS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 58 TOPS employees give their leadership a grade of D, or Bottom 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at TOPS are mostly dissatisfied with their total compensation at TOPS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TOPS are mostly dissatisfied with their team. 58 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at TOPS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TOPS believe the environment at TOPS is negative. Most Participants believe the pace of work at TOPS is comfortably fast. About 79% of the employees at TOPS work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TOPS are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining TOPS - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TOPS KPIs and OKRs

Employees’ understanding of TOPS' KPIs and OKRs is essential for its success. Out of 1 TOPS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

TOPS Salaries

How much does TOPS pay?

How much do people at TOPS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TOPS is $87,980, or $42 per hour, while the estimated median salary is $105,319, or $50 per hour.

At TOPS, the highest paid job is a Sales Manager at $114,506 annually and the lowest is a Bookkeeper at $42,697 annually. Average TOPS salaries by department include: Operations at $84,097, IT at $104,305, Design at $71,236, and Sales at $106,339. Half of TOPS salaries are above $105,319.

29 employees at TOPS rank their Compensation in the Bottom 5% of similar sized companies (based on 89 ratings) while 29 employees at TOPS rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 30 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$253k
$253k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$345k
$345k100th Percentile
$87,980*
Average Compensation
$105,319*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TOPS Salaries by Department

Explore TOPS Salaries

Diversity & Inclusion at TOPS

Diverse employees at TOPS score the company 63/100 across various culture categories, placing TOPS in the Bottom 25% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TOPS across various culture dimensions.

Ranked Culture the Highest

Women 39/100
Department - Sales
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

TOPS Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

TOPS PTO

TOPS' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is TOPS' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. TOPS' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TOPS Careers

TOPS Jobs

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H1B Visa

In 2019, TOPS applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let TOPS Know You Want To Work There

Overview of Candidates Interested in TOPS on Comparably

Candidates By Department

IT
100%

Candidates By Location

Miami
100%

Frequently Asked Questions regarding TOPS

Who is the CEO of TOPS?

TOPS CEO is Frank Curci, their score by employees is 52

What is TOPS eNPS?

The eNPS for TOPS is -35

What is the salary for Receptionist in TOPS?

Receptionist average salary in the US is 45k

What are the salaries in the Design in TOPS?

The average salaries for Design in TOPS is 71k

Who are TOPS competitors?

TOPS main competitors are Intuit, Physicians Endoscopy, RaceTrac, Inc., PPL

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