Q&A With TravelCenters of America Employees

Corporate desires.

401K; they no longer match now; insurance if you are able to afford it. Most employees can’t afford the insurance. They offer free certification testing; you have to pass the test the first time otherwise you are responsible to pay for any further testing.

What’s going fastest is the over turn of employees. Corporate bases their decisions based on all TA sites combined instead of by each sites abilities and making budget. My site has been short handed for several years now and they are cutting back hours on our employees. I offered to work less hours to make up for the cut in pay for the parts counter workers but they refused. Now the only 2 parts counter workers we have are looking for new jobs.

It starts online. Then you are called in for an interview if you are a likely candidate for the job.

Clean, decent shirt & jeans.

One of the assistant managers at the time and the manager. I’m thinking it was within a week that I was contacted as to being hired.

They do not think very highly of them at all. The only do unannounced spot checks to see what isn’t being done to their satisfaction. Never compliment on what is being done properly and do not interact with the Techs.

Mine, not at all. Technicians, I do my best to rearrange the schedule if an employee needs a certain time off of work.

To be patient, cooperative, ask if you have a question, and to not let others bring you down.

Benefits & vacation earnings.

Much easier & laid back.

Not anymore. They are DESPERATE for employees!

Depends on the time of year. When it’s very hot or very cold we have more business than we can handle due to Tech turnover.

Very secure. I’m preforming more than my job title is required. I’m doing managerial, tech, inventory, parts counter, scheduling, tech training, sales, and when/if there’s time my actual job; which is Quality inspection.

Change the way employees are paid. If business is slow, Techs only make minimum wage, if business is going strong they have very good pay checks. I would go back to offering incentives to employees to work harder, better, & as a team. Boost morale. Make sure employees are given the recognition they deserve. Too much to mention.

Close knit, kinda like a work family.

Family like sales team.

Why do you want to work here?

Family atmosphere.

Easier to address everyday problems with management without fear of reprimand.

Restaurant is having difficulties right now and I'd say the store is growing.

General interview process.

General employment questions.

Insurance is offered to employees, but it isn't free.

Easy to maintain.